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Windows 7: I can't find the PCI simple communications controller driver for my PC

09 Nov 2015   #1
mohab

Windows 7 Professional 64 bits
 
 
I can't find the PCI simple communications controller driver for my PC

I just bought a new Dell Optiplex 7020 core i5, RAM upgraded to 12 G RAM and hard disk replaced by an SSD
The device manager has a little yellow icon with an exclamation mark on " PCI simple communications controller" does that mean that I'm missing a driver? I checked this web-page Product Support | Dell US for relevant drivers but I couldn't find one for a PCI simple communications controller


My System SpecsSystem Spec
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09 Nov 2015   #2
oscer1

win 7 64 bit
 
 

hi post the hardware id for the device that has the yellow exclamation mark next to it.
My System SpecsSystem Spec
09 Nov 2015   #3
derekimo

Microsoft Community Contributor Award Recipient

 
 

That should be covered in the chipset drivers,

From your link:

I can't find the PCI simple communications controller driver for my PC-2015-11-09_20h04_04.png

You probably want those USB 3.0 drivers too, but the chipset should be first.


My System SpecsSystem Spec
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10 Nov 2015   #4
mohab

Windows 7 Professional 64 bits
 
 

Oscer1 if you are refering to the ids under the dtails tab in the properties of this device then here they are:

PCI\VEN_8086&DEV_8C3A&SUBSYS_05A51028&REV_04
PCI\VEN_8086&DEV_8C3A&SUBSYS_05A51028
PCI\VEN_8086&DEV_8C3A&CC_078000
PCI\VEN_8086&DEV_8C3A&CC_0780
My System SpecsSystem Spec
10 Nov 2015   #5
oscer1

win 7 64 bit
 
 

look at post 3 the second red box is the driver you need.
My System SpecsSystem Spec
11 Nov 2015   #6
mohab

Windows 7 Professional 64 bits
 
 

I downloaded and try to install but the following message came up"
A required update is missing:kernel-mode driver framework 1.11(kb 2685811)
My System SpecsSystem Spec
11 Nov 2015   #7
mohab

Windows 7 Professional 64 bits
 
 

So I downloaded :kernel-mode driver framework 1.11(kb 2685811) and tried to install it which resulted in this message:"Installer encountered an error: 0x8007042


The service cabbot be statrted, either because it is disabled or because it has no enabled device associated with it"

What a demanding box?!!
My System SpecsSystem Spec
11 Nov 2015   #8
oscer1

win 7 64 bit
 
 

ok try the first one in post three if that installs then try the other
My System SpecsSystem Spec
12 Nov 2015   #9
mohab

Windows 7 Professional 64 bits
 
 

I've tried to install ALL of them but non work!
My System SpecsSystem Spec
12 Nov 2015   #10
oscer1

win 7 64 bit
 
 

did you just install the OS? if so i would try it again. and install the chipset drivers first before anything else and see if that works. do you have a driver disk that came with the computer? i know back in the day they did. i don't know about now. if you have the disk you could try installing the driver from the disk.
My System SpecsSystem Spec
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 I can't find the PCI simple communications controller driver for my PC




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