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Windows 7: Sony VAIO Ethernet controller (code 28)

15 Nov 2015   #1
timmetje21

Windows 7 Proffesional 64 bits
 
 
Sony VAIO Ethernet controller (code 28)

Hi guys,

I have a Sony Vaio and i cant seem to get my ethernet to work. Now ive contacted Sony, and they have said that i can buy a recovery disc of 60€. As a student that is way to much money.

Now i hopefully can explain all this without getting it to packed, Ive checked for any drivers on the sony sites.
The only driver i saw(that had some word of ehternet :P) was 'ethernet driver' and i downloaded that.
Now the driver installs in like 2-3 seconds, which seems not right, checked at my drivers and still was giving me questionmarks

Now there are 3 drivers that come up with a questionmarkthose are in dutch but hopefully experts know what it means
-Base system
- ethernet controller
- sm-buscontroller

When right clicked, i can search for drivers on the internet. but that doesnt work either.
Last but not least my modelnumber is: SVE14AA11M and my product name is: SVE14A1V1EB

I hope someone can help me out with this!

Thanks, Tim


My System SpecsSystem Spec
.
15 Nov 2015   #2
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 
drivers

Hi Tim,
Those drivers should be on your recovery drive (D)

Select uninstalled
Update> search MY computer> browse to recovery select drivers.
they should be there.

Roy
My System SpecsSystem Spec
16 Nov 2015   #3
timmetje21

Windows 7 Proffesional 64 bits
 
 

Quote   Quote: Originally Posted by torchwood View Post
Hi Tim,
Those drivers should be on your recovery drive (D)

Select uninstalled
Update> search MY computer> browse to recovery select drivers.
they should be there.

Roy
First of all thanks for helping,
Ive tried to search for the recovery but i cant seem to find it, if i dont have those recovery files, does that mean i have to buy this recovery CD?

Tim
My System SpecsSystem Spec
.

16 Nov 2015   #4
infovisionmedia

64-bit
 
 
OS Information

What is ur OS type? 32-bit or 64-bit?
My System SpecsSystem Spec
16 Nov 2015   #5
timmetje21

Windows 7 Proffesional 64 bits
 
 

Quote   Quote: Originally Posted by infovisionmedia View Post
What is ur OS type? 32-bit or 64-bit?
64 bits
My System SpecsSystem Spec
16 Nov 2015   #6
ComputerGeek

Desk 1: Win 7 Pro x32; Desk 2: Windows 10 x64
 
 

List any Problem devices
  • Click the Start Orb, type msinfo32 in the search box. Hit Enter
  • Click the + sign next to Components to expand it
  • Click Problem Devices. Anything appear?
  • If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post
  • On the other hand, if no devices are listed, tell us so
My System SpecsSystem Spec
16 Nov 2015   #7
oscer1

win 7 64 bit
 
 

you should install the chipset driver if they have it on their support page then the ethernet driver.
My System SpecsSystem Spec
18 Nov 2015   #8
timmetje21

Windows 7 Proffesional 64 bits
 
 

Quote   Quote: Originally Posted by ComputerGeek View Post
List any Problem devices
  • Click the Start Orb, type msinfo32 in the search box. Hit Enter
  • Click the + sign next to Components to expand it
  • Click Problem Devices. Anything appear?
  • If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post
  • On the other hand, if no devices are listed, tell us so
DEVICES:SM buscontroller
ID PNP-DEVICES: PCI\VEN_8086&DEV_1E22&SUBSYS_9095104D&REV_04\3&11583659&0&FB
Errorcode: The drivers for this device are not installed
My System SpecsSystem Spec
18 Nov 2015   #9
ComputerGeek

Desk 1: Win 7 Pro x32; Desk 2: Windows 10 x64
 
 

I'm not finding your model on Sony support site (i'm guessing you also already looked). But think i have an alternate source but need more info on your hardware and problems/

Only the SM Bus controller is listed in your report? That surprised me. Does that mean the ethernet controller is installed??? Am surprised the ethernet controller not listed if it also has code 28.

If ethernet working, great. Let me know. If not, look in Device Manager does it still have a yellow icon??? If yes,
> right click the device->Properties. On the General tab tell me the error code number
> Select the Details tab. use pull down menu to select Hardware Ids. Copy/paste the IDs into next post
My System SpecsSystem Spec
23 Nov 2015   #10
timmetje21

Windows 7 Proffesional 64 bits
 
 

Quote   Quote: Originally Posted by ComputerGeek View Post
I'm not finding your model on Sony support site (i'm guessing you also already looked). But think i have an alternate source but need more info on your hardware and problems/

Only the SM Bus controller is listed in your report? That surprised me. Does that mean the ethernet controller is installed??? Am surprised the ethernet controller not listed if it also has code 28.

If ethernet working, great. Let me know. If not, look in Device Manager does it still have a yellow icon??? If yes,
> right click the device->Properties. On the General tab tell me the error code number
> Select the Details tab. use pull down menu to select Hardware Ids. Copy/paste the IDs into next post
I have honestly no idea, how they somehow changed. I know there not working at all. So im just going to paste all Hardware ID's.

Base system
PCI\VEN_1180&DEV_E232&SUBSYS_9095104D&REV_04
PCI\VEN_1180&DEV_E232&SUBSYS_9095104D
PCI\VEN_1180&DEV_E232&CC_088000
PCI\VEN_1180&DEV_E232&CC_0880

ethernet-controller
PCI\VEN_10EC&DEV_8168&SUBSYS_9095104D&REV_07
PCI\VEN_10EC&DEV_8168&SUBSYS_9095104D
PCI\VEN_10EC&DEV_8168&CC_020000
PCI\VEN_10EC&DEV_8168&CC_0200

sm-buscontroller
PCI\VEN_8086&DEV_1E22&SUBSYS_9095104D&REV_04
PCI\VEN_8086&DEV_1E22&SUBSYS_9095104D
PCI\VEN_8086&DEV_1E22&CC_0C0500
PCI\VEN_8086&DEV_1E22&CC_0C05
My System SpecsSystem Spec
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 Sony VAIO Ethernet controller (code 28)




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