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Windows 7: No USB 3.0 support in fresh Win7 x64 reinstallation

17 Nov 2015   #1
Involute

Windows 7 Pro x64
 
 
No USB 3.0 support in fresh Win7 x64 reinstallation

My system crashed the other day necessitating a fresh reinstallation of Win7 Pro x64. Everything seems to be back to normal except my USB 3.0 HDD isn't recognized on either of the two USB 3.0 ports (Asustek motherboard), though it works fine on the USB 2.0 ports. This could be a mobo issue, but it seems marginally more likely to be a Windows issue, under the circumstances, so I thought I'd check here first. Any suggestions? Thanks.


My System SpecsSystem Spec
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17 Nov 2015   #2
derekimo

Microsoft Community Contributor Award Recipient

 
 

Have you installed the USB3.0 drivers for your Mobo?

https://www.asus.com/Motherboards/P6...Desk_Download/

And just out of curiosity, have you installed any drivers from ASUS?

Chipset is important, so are a few others.
My System SpecsSystem Spec
17 Nov 2015   #3
Involute

Windows 7 Pro x64
 
 

I installed them when I got the system, but I haven't reinstalled them since the crash. I assumed the mobo would've been spared, and the drivers were in flash, which is why I started here. Maybe not. I'll try a reinstall. Thanks for the pointer.
My System SpecsSystem Spec
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17 Nov 2015   #4
Involute

Windows 7 Pro x64
 
 

That seems to have fixed it. Silly me. Thanks.
My System SpecsSystem Spec
17 Nov 2015   #5
derekimo

Microsoft Community Contributor Award Recipient

 
 

You're welcome.

Once you reinstall the OS, you need the drivers again.
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 No USB 3.0 support in fresh Win7 x64 reinstallation




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