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Windows 7: USB mouse not working


13 Nov 2009   #1

 
 
USB mouse not working

Hi all,

I've searched the forums and found some similar situations but none of the possible solutions worked for me.
My problem is that my usb mouse is correctly recognized by Windows 7 x64 (no exclamation points in device manager) but it refuses to work, the mouse arrow doesn't moves...
The curious is that the first time I booted into Windows 7, the mouse worked but in the next boots I had to "Deactivate" and "Activate" the mouse in the device manager.
I've already uninstalled/reinstalled the mouse and connected it to the other USB ports (wich I'm sure that works because I can connect pen drives that work flawlessly).
An additional note might be that this same mouse works fine under Vista (is there a way to use Vista generic drivers in Windows 7?)

Specs:
AMD Phenom II X4 945 3.0GHz
Gigabyte MA770T-UD3P
ATI Radeon 4890 1Gb DDR5

Mouse: Trust Wireless Laser Mouse MI-7500X

Thank you in advance!

Claudio Silva

My System SpecsSystem Spec
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15 Nov 2009   #2

 
 

BUMP... Still unsolved!

Please ppl, someone post some thoughts/ideas to solve my problem... I can't understand why a simple usb mouse doesn't work with the Windows 7 drivers... Is there such thing as incompatible mice with Windows 7?
My System SpecsSystem Spec
15 Nov 2009   #3

Windows 7 Ultimate x64 SP1
 
 

Have you checked out the Trust website?

Trust.com - Wireless Laser Mouse MI-7500X
My System SpecsSystem Spec
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16 Nov 2009   #4

Windows 7 Ultimate x86
 
 

Have you tried it on ALL the USB ports on your motherbored both front and back? If none of those work, you could always get a USB to PS2 adapter for your mouse and try that, they are pretty cheap.
My System SpecsSystem Spec
16 Nov 2009   #5

 
 

@kegobeer: Yup, already checked their site, but, as you could see, there are no drivers for Windows 7 (not even Vista as they say they're not needed)

@ Thagarr: Yes, tried the front ports too, none of them succeeded... Will try that usb to ps/2 adapter...

Might be because of the x64 OS incompatibility problem regarding drivers? Maybe if I install the x86 version the mouse will work... That's the next step...
I'll report back later with some results.
My System SpecsSystem Spec
16 Nov 2009   #6

Windows 7 Ultimate x64 SP1
 
 

The 32 bit drivers won't install; at least, I've never seen any 32 bit drivers install on a 64 bit system.

Did you happen to do an in-place upgrade from Vista x64 to 7 x64?
My System SpecsSystem Spec
16 Nov 2009   #7

 
 

Quote   Quote: Originally Posted by kegobeer View Post
The 32 bit drivers won't install; at least, I've never seen any 32 bit drivers install on a 64 bit system.

Did you happen to do an in-place upgrade from Vista x64 to 7 x64?
I'm not trying to install 32 bit drivers, I'm just trying to put my mouse to work with the standard Windows 7 drivers (64 bits)

No, my previous OS was XP x32, but I've bought a new machine and decided to try Windows 7 x64 to fully take advantage of my system.

BTW, the usb to ps/2 adapter didn't work, so I think I'm going to install the 32 bit Windows 7.
My System SpecsSystem Spec
17 Nov 2009   #8

Windows 7 Ultimate x64 SP1
 
 

Have you contacted Trust about this problem?
My System SpecsSystem Spec
17 Nov 2009   #9

 
 

Quote   Quote: Originally Posted by kegobeer View Post
Have you contacted Trust about this problem?
Yes, I've sent them an e-mail asking if they provide a 64 bit driver to support that mouse, and they told me that the mouse won't work in Windows 7... I don't believe them since is just a mouse, it has to work with any OS (at least moving and right/left mouse button).
My System SpecsSystem Spec
17 Nov 2009   #10

XP, Vista, W7 64bit Home Premium
 
 

Have you tried installing the XP DRIVER - sometimes you get an OS mismatch error, and it wont install - to resolve this do the following :

To install a driver OR program in compatibility mode - right click the setup.exe file - click properties - click compatibility - check run in compatibility with vista/xp etc - check run as administrator - leave the rest blank. Start setup.exe and install.

Trust.com - Wireless Laser Mouse MI-7500X
My System SpecsSystem Spec
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 USB mouse not working




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