Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: IRQL_NOT_LESS_OR_EQUAL BSOD when installing Bluetooth drivers

07 Dec 2015   #1
jmm

7 Pro 32
 
 
IRQL_NOT_LESS_OR_EQUAL BSOD when installing Bluetooth drivers

Hello,
I just got a Bose Bluetooth speaker and when I try to install BT drivers for it I get an IRQL_NOT_LESS_OR_EQUAL BSOD crash. Then, Windows reboots and posts an error window saying that 2 files can help describe the problem: a minidump and an xml file.
Here is the procedure that leads to the issue:
-> open the BT device window from BT tray icon -> add a device -> the Bose speaker is there as I made it detectable -> select and click <next> -> here, Windows Update searches and apparently finds 2 drivers -> the first one loads ok but during installation of the 2nd one, I get the BSOD.
Bose cannot seem to solve the problem, so my question is: from the minidump and/or the xml file, would anyone be able to understand the issue (and hopefully come up with a fix)?
Thanks in advance!


My System SpecsSystem Spec
.
08 Dec 2015   #2
BorisTheAnimal

Windows 7 Home Premium
 
 

Hi jmm

Could you please do this:

Quote:
To Use DM Log Collector
1. Click/tap on the Download button below to download the file below.


2. Save the .exe file to your desktop or other convenient location.

3. Double click on the file to run it.

4. If prompted by UAC then, click/tap on Yes (Windows 7/8) or Continue (Vista).

5. A command prompt will now open to get the required information from your system, save the information into a YourComputerName-xxxx.zip file on your desktop, and close.

6. When finished with step 5, do either step 7 or 8 below.

7. If You Have Already Started a Thread in "BSOD Help and Support"
A) Go back to your original thread that you created for your BSOD issue, edit your existing post or reply with a new post, and go to step 9 below.
8. If You Have Not Already Started a Thread in "BSOD Help and Support"
NOTE: Please do not create duplicate threads and posts on the same issue. Doing so will only waste your time and the time of other members trying to help.
A) Start a new thread in the BSOD Help and Support forum area, post all details about your BSOD issue, then go to step 9 below.
9. In your BSOD post, upload the created YourComputerName-xxxx.zip file into your post.
Thanks Boris
My System SpecsSystem Spec
08 Dec 2015   #3
jmm

7 Pro 32
 
 

done - item 8 of instructions is not very clear - should I delete this thread now?
My System SpecsSystem Spec
.

Reply

 IRQL_NOT_LESS_OR_EQUAL BSOD when installing Bluetooth drivers




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD after installing USB 3.0 Drivers
My computer blue screened after I started up a java application (Minecraft). I recently installed USB 3.0 drivers from my motherboard dvd. I have no clue were to start in diagnosing the problem and resolving it. I did find on a other thread that I should debug it, so I'll somehow private massage...
BSOD Help and Support
BSOD while installing Star Citizen IRQL_NOT_LESS_OR_EQUAL ntoskrnl.exe
I have come here quite often to figure out problems, but this the first time I've needed to create a profile to seek help. As the title states this issue has only happened while Star Citizen is updating and applying patches. I've recreated the issue twice. I ran sfc /scannow three times which...
BSOD Help and Support
BSOD after trying to install Bluetooth drivers. BCCode 100009f
Hello, Please kindly advise what should I do for a BSOD after I installed Bluetooth driver for my laptop Samsung np350v5c-s0fru. I am attaching .NFO for reference. Thank you.
BSOD Help and Support
IRQL_NOT_LESS_OR_EQUAL after installing ANY GPU driver.
First off, please tell me if I zipped up the wrong information, but I think it's right. Now, the explanation. I had a broken SSD, RMA'd it and got a replacement. Installed the new one, installed Windows 7 on it, all the drivers, software etc. everything I needed, and it was fine. But I made a...
BSOD Help and Support
Usb Wireless Card drivers (installing bluetooth)
On windows 7 ultimate x64 I have a Usb wireless card.... I dont have the make and model on me at the moment but when I plug this into a USB socket, Windows 7 picks it up as a bluetooth device (with errors) I have the drivers on CD but not sure how to install the drivers, as going into...
Drivers


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 15:06.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App