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Windows 7: Device driver software not successfully installed--OK, but which?

15 Dec 2015   #1
Newmaven

win7 Pro x64
 
 
Device driver software not successfully installed--OK, but which?

Had a problem (user profile), so reverted to last usable configuration. Now I get a message that "device driver software was not successfully installed." That would be easier to fix if I knew which device was meant.

Device Manager shows two USB devices with exclamation marks, each marked "unknown device."

First one's status said "Windows has stopped this device beause it has reported problems. (Code 43). Searched for drivers and, after a long search, I got a message that "The best driver software for your device is already installed."

Second says "This device disabled because the firmware of the device did not give it the required resources. (Code 29). " Another long search, and I'm told the same thing?

Should I uninstall these drivers and trust them to reinstall themselves?


My System SpecsSystem Spec
.
15 Dec 2015   #2
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 
USB

First thoughts would be the external hardrives.
Secondly W7 does not have any generic USB3 drivers.

The firmware problem will definately require a visit to the problem devices home page as firmware updates are not MS updated.

post the device id codes (unknown device), see screenshot

Roy


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 Device driver software not successfully installed--OK, but which?




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