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Windows 7: Windows 7 + Wacom Intuos 3 Problems...

14 Nov 2009   #1

Windows 7
 
 
Windows 7 + Wacom Intuos 3 Problems...

Hi guys, i've been using the Windows 7 and my Wacom Intuos 3 for about 1 week and it was great.


But yesterday suddenly my tablet stoped work when my windows startup....if i disable the wacom drivers the tablet works fine but not with all the wacom stuff, and if i go to the wacom properties and remove settings my tablet back to work normally.



I've tried to reinstall the wacom Driver 6.1.2-4 but still the same...when windows startup and load my wacom driver the tablet stop...only work if i disable the driver or remove my settings..(yeah i've tried to get all stuff to default, didn't work too)











Sorry if there anything wrong with the text, English isnt my mother language

My System SpecsSystem Spec
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15 Nov 2009   #2

Windows 7 ultimate 64 bit / XP Home sp3
 
 

Welcome to seven forums. My only suggestion is to try and contact the manufacturer and explain your problem. it doesn't sound like a windows seven problem but a problem with their driver support.
My System SpecsSystem Spec
15 Nov 2009   #3

Windows 7
 
 

Yeah, but the driver was working before this....And then i can't make my tablet work with any driver
My System SpecsSystem Spec
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15 Nov 2009   #4

Win 7 64bit
 
 

I had the same problem with a Wacom bamboo. It seems the tablet service fails just after startup.
Open services (control panel/administrative tools) double click on the tabletpenservice and go to the recovery tab, then the first failure tab just below and select restart service from the drop down menu, Then apply and restart your pc.

Theres more information at the Wacom forums, seems we are not the only ones having issues with Windows7 and this driver set.

Worked for me.
My System SpecsSystem Spec
15 Nov 2009   #5

Windows 7
 
 

Well, i just formated the PC. IF occour again i will follow this
My System SpecsSystem Spec
28 Dec 2009   #6

Windows 7
 
 
Pen pressure

Thought I'd let everyone know how to fix the common pen pressure problem. It took me 2 days to figure it out and I had to read soooo many threads.

I have an Intuos 3 on a Windows 7 OS.

- Uninstall all wacom software/drivers on ur computer
- Follow prompts and restart ur computer
- Download latest driver from wacom (612-5)
- Install the driver
- Follow prompts and restart ur computer
- Plug in your tablet to your unit
- Follow prompts and restart ur computer
- Open photoshop and the issue is solved.

Hope this helps people avoid the stress I had.
My System SpecsSystem Spec
30 Dec 2009   #7

Windows 7 (64bit)
 
 

Issue still seems to exist with the latest Wacom driver (612-5).

To be specific: with an clean install of Win 7 (64 bit) and the 612-5 driver, everything worked fine for about three days; then repeated "tablet driver is not running" errors.

Decided to try reinstalling the driver, so used control panel to uninstall the tablet driver and the IE/Netscape plugins. However re-running Wacom's installer (pro612-5_int.exe) now crashes just after I click 'accept' on the software license. The message is: "Tablet Service Deployer/Undeployer has stopped working" and the details are:

Problem signature:
Problem Event Name: APPCRASH
Application Name: Setup.exe_Wacom Technology, Corp. Deployer/Undeployer
Application Version: 6.1.2.5
Application Timestamp: 4b0c3299
Fault Module Name: Setup.exe
Fault Module Version: 6.1.2.5
Fault Module Timestamp: 4b0c3299
Exception Code: c0000005
Exception Offset: 000e08eb
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
My System SpecsSystem Spec
03 Jan 2010   #8

Windows 7 (64bit)
 
 
Rebuild - OK so far

Started again from a clean install of Win 7 and the Intuos 3 is working again (touch wood).

In case it's of any use to others with the same issue, I was careful to install the driver before connecting the tablet. I also took the precaution of installing the tablet driver last - after all the other peripherals (scanner etc.)

I have a feeling that the previous problems may have started after I reconnected the tablet to a different USB port to the one on which I installed it - so this time I'm going to leave it on the same one.

The other thing I'm watching out for is any windows update that could have been the cause... if this turns out to be the case then I'll post back
My System SpecsSystem Spec
13 Jan 2010   #9

Windows 7 (64bit)
 
 

Happily I can confirm that one week down the road, the Intuos 3 is still working fine on Win 7 - not sure whether the key to this was installing the driver last, or leaving it plugged into the same port... but so far so good :-)
My System SpecsSystem Spec
15 Jan 2010   #10

windows 7 64 bit
 
 

Quote   Quote: Originally Posted by mjcross View Post

The other thing I'm watching out for is any windows update that could have been the cause... if this turns out to be the case then I'll post back
For me my Intuos 3 stopped working completely after installing an update for "Wacom mouse" from Windows update. After using a system restore point from before the Windows update install everything works fine again! Beware of that update folks!
My System SpecsSystem Spec
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 Windows 7 + Wacom Intuos 3 Problems...




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