Dear AddRAM,I am sure that all of the members of this forum including you,who replied to my thread know best,so I would like to thank you for the time you devoted to me and I do apologize if I made you nervous!
But if someone has a new information for that kind of program,I would be grateful if he informs me!
So I would not like to close this thead!
Best regards!
Last edited by inspiron7; 09 Jan 2016 at 01:55.
As has already been said (several times) you are best-off going to the Dell Download site and putting-in your model and Service Tag and then reviewing the suggestions there. Note you need to download/haverunning the Dell System Detect util for best results. As for "other" or non-Dell drivers you should consider those only if you have disassembled the laptop and installed some non-Dell hardware.
You're worried about the Webcam driver, but "it works perfectly" so stop worrying.
IMO there is no "update program" on Planet Earth that is better for you than the above, including even the Intel Driver Update Utility, because (as has also been said) Dell does sometimes tweak drivers to their unique hardware designs. And note that an "old" driver (chipset from 2013?) ain't necessarily bad if it matches your particular hardware.
BTW I have a Dell Latitude laptop and have learned the above lessons in the past several months. My laptop ain't broke, so I'm no longer stressed to try to fix it! My only caveat to the above is: if Dell Command | Update (I do hate their confusing util-naming conventions!) is compatible/offered for your PC then you might try using that (v2.1.1 is latest) assuming you find it offered to you from the Dell download site, for your specific Service Tag. It scans your PC and compares to the Dell Update Site and offers/keeps track of drivers and can even be set to do so automatically, though I do not set it that way, preferring to wait and check only if I have a new problem with the computer.
You didn`t make me nervous, didn`t mean to come across like that :)
Just trying to tell you, as everyone else has, that driver update programs are no good and not needed, but you insist, so you may as well try google.
People at this forum do not use driver update programs.
Thanks for looking that up.
In post #3, the OP mentioned having a problem with USB 3 software. I too had problems with that software; so, I uninstalled it. Doing so created one of the two unknown items that I showed in my screenshot of device manager. The laptop functions fine without that software - so, I have no need to install it again.
I was using the "unknowns" in my screenshot to learn how AddRAM finds what to download/install without using one of Dell's update tools. I'm just curious what the steps are.
Dell didn't give me a driver CD me too!
Neither did I get any disk with my Latitude, and a year later I'm still trying to figure-out the complex Dell website.
It seems to me that if you "go around" Dell Command | Update and then install drivers "by hand" the DCU program doesn't help to iron-out any wrinkles if you installed wrong drivers.
Still, if you go to your model's Downloads page and enter your Service Tag, it does at least present those drivers Dell has officially tested for use with that model. Again, this is assuming you haven't made hardware changes to the laptop.
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