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Windows 7: driver problems on a fresh install of win7 on laptop

09 Jan 2016   #1
ven33

Windows 7 Ultimate 64bit
 
 
driver problems on a fresh install of win7 on laptop

Hi

ive just recently installed win7 ultimate 64bit on an Acer Aspire f5-572g-70fj laptop. the problem is that the atheros wireless driver and intel management engine interface simply wont install.

for the atheros wireless, after finishing installing and restating, it seems that only the Bluetooth drivers have been installed with the network controller still having the yellow triangle logo.

while the intel management engine interface setup tell me that the system doesn't meet minimal requirements.

ive personally reinstalled the atheros driver's around 4 times (with drivers from different websites) with the exact same result. the network controller will come up as having no drivers in the device manager.
(windows update cannot find them either)

the hardware ids are:
PCI\VEN_168C&DEV_0042&SUBSYS_E09A105B&REV_30 for the network controller

PCI\VEN_8086&DEV_9D3A&SUBSYS_100C1025&REV_21 for the PCI Simple communication controller

i have to get the wifi working since its a laptop for school use :/

any help would be appreciated.


My System SpecsSystem Spec
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10 Jan 2016   #2
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Have you gone to Acers support site, it actually lists 2 Atheros wifi, and seperate bluetooth drivers, as well as Bios updates.
Be carefull with those as they may only relate to W10 installs.

Roy
My System SpecsSystem Spec
10 Jan 2016   #3
ComputerGeek

Desk 1: Win 7 Pro x32; Desk 2: Windows 10 x64
 
 

You don't have to care about the Intel Management Engine - you don't need it. It provides functions useful to a company managing a network of computers
Quote:
Be carefull with those as they may only relate to W10 installs.
Torchwood is right. I checked and the two drivers on the Acer site for your computer model Athero Wifi device will only install for Windows 10.

I did find Win 8 drivers for it.. But after a bit of looking, didn't see any W7 drivers for that Atheros Wifi. You'll need to get a USB Wifi adapter if you want to stick to Win 10
My System SpecsSystem Spec
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10 Jan 2016   #4
ven33

Windows 7 Ultimate 64bit
 
 

Thanks for the reply

I did go on the acer support site and have installed both of the drivers which only seems to install the Bluetooth drivers but not the WLAN, and during the installation one of driver says the wifi driver is only for win10 with the second one saying its installing drivers for vista 64bit. ill try and search for a win7 driver myself.

also could you provide a link to the windows 8 driver?

EDIT
found the correct driver, the problem is solved
My System SpecsSystem Spec
10 Jan 2016   #5
ComputerGeek

Desk 1: Win 7 Pro x32; Desk 2: Windows 10 x64
 
 

Quote   Quote: Originally Posted by ven33 View Post
<snip>
EDIT
found the correct driver, the problem is solved
Great job! Where did you find the Win 7 driver?
My System SpecsSystem Spec
10 Jan 2016   #6
ven33

Windows 7 Ultimate 64bit
 
 

DriverMax search for Qualcomm Atheros QCA9377 Wireless Network Adapter on Windows 7 - 64 bit

its downloads a dodge looking installer so i ignored it at first but then it found out that it was actually legit.
My System SpecsSystem Spec
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 driver problems on a fresh install of win7 on laptop




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