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Frequent system hangs, "atapi Event ID 11" in Event Viewer
Hi, I recently made some upgrades to a (previously fine) PC - they were
- Installing 4GB extra RAM, of the same variety
- Reinstalling windows on a new SSD (a Samsung SSD 850 EVO 500GB)
I previously also upgraded to Windows 10, but a bunch of blue screens and other issues later I reinstalled 7. I'm still having problems though - the current symptoms are that every so often (1-3 times a day) the computer will hang for ~1-2 minutes on the 'starting windows' screen. When it finally loads, it will often hang for further extended periods before settling down. I checked in these event log and during these periods there will be many 'atapi' errors, with Event ID 11 "The driver detected a controller error on \Device\Ide\IdePort0." (I have attached a screenshot).
There will sometimes be other errors, usually relating to the timeout of certain things, but the previously mentioned error is by far the most prolific. On rare occasions there have been more serious errors - never blue screens since going back to windows 7, but once I booted to a black screen with just a mouse (was able to shut down via task manager then following a restart seemed ok).
Through some investigation, it does seem to be that the root cause of the problem is the SSD; I identified this a while ago and have tried various fixes, including:
- Ensuring my Motherboard (a M4A78LT-M) SATA ports are configured in AHCI mode (they were previously IDE). This also led me to completely re-installing windows in an effort to make sure the correct drivers were installed (though more on those drivers in a second).
- Updating my motherboard's BIOS.
- Running MemTest to check my RAM wasn't causing the problem.
- Changing the SATA cable and port of my SSD.
- Updating various drivers from ASUSTeK Computer Inc. -Support- Drivers and Download M4A78LT-M for my motherboard, including the chipset. I saw another driver for "AMD AHCI Compatible RAID Controller Driver V3.1.1540.127", but when I try and updating this windows just says that the most up to date driver is already installed.
- I've also tried running various checks for disk errors, including the Windows built-in drive checker and HD tune pro.
- I just tried unplugging my DVD drive as well, which is the only other thing connected to the SATA ports.
On a side note, I do not have the 6Gb/s SATA 3 ports, only 3Gb/s SATA 2, though I don't see why this should be a problem.
I've of course looked online and have found many people with similar issues, but often they seem unresolved, or their fixes unfortunately don't work for me. Any help would be massively appreciated as this has been plaguing me for weeks!