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Windows 7: Driver for unknown hardware

10 Feb 2016   #1
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 
Driver for unknown hardware

This is a clean install of 10 on a Gateway GT5404, originally a Vista PC.

There is nothing connected to this PC other then the keyboard, mouse, monitor, and a GTX 660, all seem fine. So I`m assuming this is something on the board, could one of you hardware ID experts have a look at the pics and give me your thoughts, If you need anymore info let me know., and Thanks in advance

BY the way, this is a clean install done after upgrading from 7 to 10. After that upgrade Device Manager was perfect, but aftera clean install it now has this little issue, so far there are no issues because of it, yet
Windows is fully updated. Now running build 10586, sfc is perfect etc.




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My System SpecsSystem Spec
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10 Feb 2016   #2
derekimo

Microsoft Community Contributor Award Recipient

 
 

What are the hardware ID's in that dropdown that you have at "Device instance path"?
My System SpecsSystem Spec
10 Feb 2016   #3
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

Ugh I knew I forgot something, is this what you need ?


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10 Feb 2016   #4
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

or this ?


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10 Feb 2016   #5
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by AddRAM View Post
Ugh I knew I forgot something, is this what you need ?
Yeah, that's what I wanted to see. Unfortunately there is nothing matching up with those numbers.

I see a card reader driver available on the gateway site, have you installed that?

Or the chipset? That may unlock some more info as well by installing that.

Drivers & Downloads

Driver for unknown hardware-2016-02-09_23h46_28.png


My System SpecsSystem Spec
10 Feb 2016   #6
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

Ya I have those drivers from when I installed 7, but they didn`t help, all the card readers show up and work fine.


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10 Feb 2016   #7
derekimo

Microsoft Community Contributor Award Recipient

 
 

Yeah, that was just a shot in the dark. I'm sure ComputerGeek can help, he knows a lot more than I do.

I usually have pretty good luck with this PCI Vendor and Device Lists for hardware id's but it finds nothing for the vendor and the device brings up this list,

PCI Vendor and Device Lists

Driver for unknown hardware-2016-02-10_00h13_36.png


My System SpecsSystem Spec
10 Feb 2016   #8
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

since it has USB in the Value title, I`ll disconnect the keyboard, mouse, and the usb reader connected to the motherboard, not worried about it too much though.

Thank You very much for taking the time Derek I appreciate that
My System SpecsSystem Spec
10 Feb 2016   #9
derekimo

Microsoft Community Contributor Award Recipient

 
 

You're welcome, it would be nice to know what it is though.

I would probably do the same thing myself if everything is working.
My System SpecsSystem Spec
10 Feb 2016   #10
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

Well I figured what the heck and I uninstalled it in Device Manager figuring it would just try to reinstall itself again when I re booted, but so far it hasn`t.

So we`ll have to put it in the X-Files


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