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Windows 7: How to Have only one video controller driver in windows 7

14 Mar 2016   #1
Vishalshetty

Windows 7 Ultimate 32bit
 
 
How to Have only one video controller driver in windows 7

Hey People,
so when i installed windows 7, it seemed to get random bsod everytime. So, later i found out that my graphics driver is the one causing this problem.

When i had installed windows vista, there was only one video controller not two and thats why it was running flawlessly in vista but in 7, when i installed it, it seemed to have to drivers for the same device. I just want to know, how to have one because iam very sure that the blue screens will stop coming if i have only one video controller.


My System SpecsSystem Spec
.
14 Mar 2016   #2
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

Download the video driver you want to install. There should only be 1, you`d get it from Acer.com Acer | Explore Beyond Limits

Remove all the video driver/drivers and software from your PC. Control Panel/Programs and Features

Use ccleaner to cleanup the registry. https://www.piriform.com/ccleaner/download

Install the driver you downloaded.

Could you please post a shot of Device Manager now and please expand display adapters, I want to see what you`re talking about.

Thank You.

Example:


Attached Images
How to Have only one video controller driver in windows 7-capture.jpg 
My System SpecsSystem Spec
14 Mar 2016   #3
Vishalshetty

Windows 7 Ultimate 32bit
 
 

Quote   Quote: Originally Posted by AddRAM View Post
Download the video driver you want to install. There should only be 1, you`d get it from Acer.com Acer | Explore Beyond Limits

Remove all the video driver/drivers and software from your PC. Control Panel/Programs and Features

Use ccleaner to cleanup the registry. https://www.piriform.com/ccleaner/download

Install the driver you downloaded.

Could you please post a shot of Device Manager now and please expand display adapters, I want to see what you`re talking about.

Thank You.


Example:
Hey, there seem to be no drivers in the acer website for my gma!!
My System SpecsSystem Spec
.

14 Mar 2016   #4
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

Then try Intel, since it`s an Intel chipset.

https://downloadcenter.intel.com/pro...Chipset-Family

I`m shocked Acer wouldn`t have the video driver.

Download Drivers and Manuals | Acer Official Site

Please post the requested snip.
My System SpecsSystem Spec
14 Mar 2016   #5
derekimo

Microsoft Community Contributor Award Recipient

 
 

This is from his msinfo report, Display section, in his BSOD thread,

Code:
Name	Mobile Intel(R) 965 Express Chipset Family
PNP Device ID	PCI\VEN_8086&DEV_2A02&SUBSYS_011F1025&REV_03\3&21436425&0&10
Adapter Type	Mobile Intel(R) 965 Express Chipset Family, Intel Corporation compatible
Adapter Description	Mobile Intel(R) 965 Express Chipset Family
Adapter RAM	384.00 MB (402,653,184 bytes)
Installed Drivers	igdumdx32.dll,igd10umd32.dll
Driver Version	8.15.10.1930
INF File	oem2.inf (i965GM0 section)
Color Planes	Not Available
Color Table Entries	65536
Resolution	1280 x 800 x 60 hertz
Bits/Pixel	16
Memory Address	0xFC000000-0xFC0FFFFF
Memory Address	0xD0000000-0xDFFFFFFF
I/O Port	0x00001800-0x00001807
IRQ Channel	IRQ 16
I/O Port	0x000003B0-0x000003BB
I/O Port	0x000003C0-0x000003DF
Memory Address	0xA0000-0xBFFFF
Driver	c:\windows\system32\drivers\igdkmd32.sys (8.14.10.1930, 4.59 MB (4,808,192 bytes), 9/23/2009 12:18 PM)


Name	Mobile Intel(R) 965 Express Chipset Family
PNP Device ID	PCI\VEN_8086&DEV_2A03&SUBSYS_011F1025&REV_03\3&21436425&0&11
Adapter Type	Not Available, Intel Corporation compatible
Adapter Description	Mobile Intel(R) 965 Express Chipset Family
Adapter RAM	Not Available
Installed Drivers	igdumdx32.dll,igd10umd32.dll
Driver Version	8.15.10.1930
INF File	oem2.inf (i965GM1 section)
Color Planes	Not Available
Color Table Entries	Not Available
Resolution	Not Available
Bits/Pixel	Not Available
Memory Address	0xFC100000-0xFC1FFFFF
Driver	c:\windows\system32\drivers\igdkmd32.sys (8.14.10.1930, 4.59 MB (4,808,192 bytes), 9/23/2009 12:18 PM)
There are drivers but they are under Vista,

Product support
My System SpecsSystem Spec
14 Mar 2016   #6
Vishalshetty

Windows 7 Ultimate 32bit
 
 

Quote   Quote: Originally Posted by AddRAM View Post
Then try Intel, since it`s an Intel chipset.

https://downloadcenter.intel.com/pro...Chipset-Family

I`m shocked Acer wouldn`t have the video driver.

Download Drivers and Manuals | Acer Official Site

Please post the requested snip.
Hey, i can't post snip as of now because im in safe mode.
But, here is the deal,
I did what u told me to with ccleaner and then when i logged into windows again. Only one driver got installed. Then it worked perfectly, no bsods at all but then suddenly when i was browsing the web, a bsod occured.

So, i went into safe mode and then device manager. there i saw that the second driver came back!!

That second driver is what causing this issue!
My System SpecsSystem Spec
15 Mar 2016   #7
Vishalshetty

Windows 7 Ultimate 32bit
 
 

Hey,
Here is the snip!


Attached Images
How to Have only one video controller driver in windows 7-capture.png 
My System SpecsSystem Spec
15 Mar 2016   #8
derekimo

Microsoft Community Contributor Award Recipient

 
 

I think your problem is actually having two of the same adapters.

The second one is a ghost from something you did or something, look at the details of the lower one in my post above.

Try uninstalling that bottom one,

How to Have only one video controller driver in windows 7-2016-03-14_22h05_21.png


My System SpecsSystem Spec
15 Mar 2016   #9
Vishalshetty

Windows 7 Ultimate 32bit
 
 

Quote   Quote: Originally Posted by derekimo View Post
I think your problem is actually having two of the same adapters.

The second one is a ghost from something you did or something, look at the details of the lower one in my post above.

Try uninstalling that bottom one,

Attachment 383493
See,
Thats what i have been doing,

I uninstalled the second one and then restarted windows. After i log in, a small balloon at the bottom saying "Installing Driver for Mobile Intel(R) 965 Express Chipset. after some 5mins, a blue screen occurs and when i log into windows using safe mode, that second driver comes back!!
My System SpecsSystem Spec
15 Mar 2016   #10
derekimo

Microsoft Community Contributor Award Recipient

 
 

OK, lets change something,

Using this method,

Device Installation Settings

Change your settings to this,

How to Have only one video controller driver in windows 7-2016-03-06_11h16_13.png

Then try it.


My System SpecsSystem Spec
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 How to Have only one video controller driver in windows 7




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