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Windows 7: 2 of 6 USB ports not working

20 Mar 2016   #11
robert808

windows 7 home premium 64 bit SP1
 
 

I tried to download the file from Dell but got a message on bottom of screen saying "The signature of 2710_input_Driver_3D9GR_WN_1.12.18.0_A00.exr is corrupt or invalid". I clicked a more info button and got the attached. I hate talking to the Dell techs but must I? Or is there another solution?




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2 of 6 USB ports not working-download-fail.jpg  
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20 Mar 2016   #12
derekimo

Microsoft Community Contributor Award Recipient

 
 

Interesting, I get the same thing in IE11, they download fine in Chrome though.

It's just being a bit overzealous, there is nothing wrong with the file.

The other download below it,

2 of 6 USB ports not working-2016-03-20_14h41_04.png

Downloads fine in IE,

2 of 6 USB ports not working-2016-03-20_15h28_51.png

It's the same driver just zipped up as explained in the information.

You don't need to get a hold of Dell.


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20 Mar 2016   #13
robert808

windows 7 home premium 64 bit SP1
 
 

Fantastic! Would not have thought to try Chrome. It worked. Didn't need to restart as it said. Just stuck in a stick and it saw it. You have spent a bit of time with my problem and I really appreciate it. Much better than going to Dell and I learned a few things. Much Mahalo!
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20 Mar 2016   #14
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by robert808 View Post
Fantastic! Would not have thought to try Chrome. It worked. Didn't need to restart as it said. Just stuck in a stick and it saw it. You have spent a bit of time with my problem and I really appreciate it. Much better than going to Dell and I learned a few things. Much Mahalo!
Awesome! Glad to hear you got it sorted.

You're very welcome!
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 2 of 6 USB ports not working




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