eMachines E525 no sound in 64bit version of 7  


  1. samspin
    Posts : 1
    Windows 7 64-bit
       New #1

    eMachines E525 no sound in 64bit version of 7


    This laptop (eMachines E525) came pre-installed with Vista Basic, and I wiped it and put 7 32-bit on, with no problems. After a month I decided to try 64-bit and found that the sound no longer works. Microsoft's default driver was "High Definition Audio Device" . I have tried the manufacturers download site for this laptop, and I wound up with a Realtek HD Audio Device driver, and it was listed as for Windows 7 x64 Professional, so I definately have the right driver. I installed the driver, restarted, and tried playing music. Still no sound. I even tried plugging headphones in. Nothing. On going to Control Panel and looking at the "Realtek HD Audio Manager" it seems to recognize when I plug the headphones in and take them out, but still no sound! I don't know what's wrong here! I do have a set of USB speakers and those of course work as they are a different Audio Device, but that isn't a long term solution as I need to take the laptop around alot and only have 2 USB ports! Anyone have any ideas? I'd rather not have to rewipe again and go back to 32 bit Windows...
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  3. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       New #2

    Type audio into your start/search field and go to the Realtech HD Audio Manager. Check whether any of the settings are odd.
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  4. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #3

    samspin said:
    This laptop (eMachines E525) came pre-installed with Vista Basic, and I wiped it and put 7 32-bit on, with no problems. After a month I decided to try 64-bit and found that the sound no longer works. Microsoft's default driver was "High Definition Audio Device" . I have tried the manufacturers download site for this laptop, and I wound up with a Realtek HD Audio Device driver, and it was listed as for Windows 7 x64 Professional, so I definately have the right driver. I installed the driver, restarted, and tried playing music. Still no sound. I even tried plugging headphones in. Nothing. On going to Control Panel and looking at the "Realtek HD Audio Manager" it seems to recognize when I plug the headphones in and take them out, but still no sound! I don't know what's wrong here! I do have a set of USB speakers and those of course work as they are a different Audio Device, but that isn't a long term solution as I need to take the laptop around alot and only have 2 USB ports! Anyone have any ideas? I'd rather not have to rewipe again and go back to 32 bit Windows...
    Hi and welcome SAm

    Can we check out device manager to mkae sure it is instalaled and working correctly. (type device manager in search) Go to the sound tab and look for the device. Make sure its present and does not have a yellow triangle on it. Also look for any "unknown devices" with yellow on them.

    Also while in device manager>sound>your device>right click>properties>details>hardware ids. Use the pull down to get these strings. Drop those strings in googe and it will ID the exact device

    Hope this helps

    Ken J+
    Last edited by zigzag3143; 21 May 2011 at 06:24.
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  6. Weje
    Posts : 1
    Windows 7 64 DK
       New #4

    Update??


    Hi.

    I have the exact same issue on a eMachines G525.

    Vista Home Premium preinstalled works fine.

    Windows 7 64bit - No sound. All devices seems to be fine. have the RealTek Audio, can even see the Soundbar moving when testing, but no sound in speakers, or headphone.

    Did you resolve the issue?

    Kind regards,

    Brian A. Weje
    MCT
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  7. ms77
    Posts : 1
    Windows 7
       New #5

    I also had this problem and solved it by upgrading the BIOS to the latest version.
    http://global-download.acer.com/GDFi...hines&SC=PA_6E

    // Martin
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  8. calimaa
    Posts : 1
    Windows 7 64-Bit
       New #6

    Comfirm that a BIOS upgrade works!

    Thank you very much!!
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  10. Fusseldieb
    Posts : 1
    Windows 7 Home Premium x64
       New #7

    Thanks very much!!!


    Hello comunity, this is my first post here.
    Sorry for my bad english... I'm german :)
    -------------------------------

    After upgrading the BIOS of my eMachines G725, the sound finally works.
    Thanks very much, ms77!!!
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  11. torquin
    Posts : 1
    Pyrénées-Orientales
       New #8

    Cheers, have had this problem for ages :) Didn't even know that a bios could be updated via a windows exe !
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  12. lordrobo1
    Posts : 1
    Windows 8
       New #9

    Thanks this helped too, for an emachines E525 windows 8.1.
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