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Windows 7: Help Identify Unidentified Device

30 Jul 2016   #1
MeOnMine

Windows 7 Ultimate x64 SP1 OEM
 
 
Help Identify Unidentified Device

Hi SF people could you please advise me.

Wifes Pc, Intel M/B DX58SO2, Win 7 sp1 Ult X64.

Zone Alarm Security Suite had expired on 2 of the house Pc's and wanted to put all Pc's over toKaspersky Internet security.
Uninstalled ZA via Uninstaller in safe mode.
Downloaded KIS 2016 and it would not complete the install.
Short story, after a day and a half success after removing Malwarebytes Premium.
Reinstalled MBam with no problems.
However I have a device driver install problem now on boot that does not install, however nothing shows in Device Manager.

I need a hint of what the driver is for so I can fix theissue.

SFC found nothing.

Thank You


Wayne
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My System SpecsSystem Spec
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30 Jul 2016   #2
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

When your in Device Manager.
Go to View and select Show Hidden Devices.
My System SpecsSystem Spec
30 Jul 2016   #3
MeOnMine

Windows 7 Ultimate x64 SP1 OEM
 
 

Thanks for the reply.
Yes, I did what you suggested and nothing out of place.

I am baffled to find a way to get a name or string for the driver required.
My System SpecsSystem Spec
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30 Jul 2016   #4
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Take a look in Devices and Printers off the the Start Orb and see if you see a problem.
My System SpecsSystem Spec
30 Jul 2016   #5
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi MeonMine,
Can you pull the todays entries from
c >> Windows >> windows update

There should be an entry there
quoting either PCI or VEN

Roy
My System SpecsSystem Spec
30 Jul 2016   #6
MeOnMine

Windows 7 Ultimate x64 SP1 OEM
 
 

Hi Roy, grateful to hear from you.

Yes, there is and the line below it points to an issue with it.
Can you shed some light ?

WaynewindowsUpdate.log segment only.txt


My System SpecsSystem Spec
30 Jul 2016   #7
MeOnMine

Windows 7 Ultimate x64 SP1 OEM
 
 

I have re-installed Nvidia drivers with no change.
I have re-installed Chipset drivers with no change.
My System SpecsSystem Spec
31 Jul 2016   #8
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Wayne,
Those codes relate to Nvidea, but to the GeForce GT520, original MB card??.
Just guessing here are you running dual graphics?
Have a read of this tutorial.

Display Driver Uninstaller: How to use

Roy
My System SpecsSystem Spec
31 Jul 2016   #9
MeOnMine

Windows 7 Ultimate x64 SP1 OEM
 
 

Yes will investigate that link.

This M/B does not have on board graphics the GT 520 is the only graphics.
Single monitor.

I re-installed graphics because it is attached to the only PCI-e slot in use.
I re-installed the chipset because it would control the PCI-e slot.

Thanks I'll study the link and get back.
My System SpecsSystem Spec
31 Jul 2016   #10
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Wayne,
you can allways turn OFF automatic driver updates.

Roy


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