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Windows 7: USB Optical Mouse Failed Installing

05 Aug 2016   #1
Platerino

Windows 7 Ultimate 32bit
 
 
USB Optical Mouse Failed Installing

Before I start, I just wanted to say hello to the community as I just joined this forums recently. (:

Anyways, the problem is I just bought this mouse ( Targus Mini Blue Trace Mouse ) about an hour ago.

Because the right click of my other mouse ( Logitech ) got wrecked due to playing too much League,

I plugged the new mouse in my netbook and it started searching for Windows installer.

After a couple minutes of waiting, I checked on it and it says failed, with no other messages. ( Screenshot : Screenshot by Lightshot )

Then I unplug it and i plugged it to another port. it failed again. ( Screenshot : Screenshot by Lightshot )

I honestly don't know how to fix this, please help me.

*Edit : I plugged the mouse in to my dad's laptop and it worked perfectly in his laptop.


My System SpecsSystem Spec
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05 Aug 2016   #2
AmericanPharaoh

Windows 7 Home Premium 64-bit
 
 

Hello Platerino,

Welcome to SevenForums.

Please, finish filling out your "System Specs" we need this info to better assist you.
http://www.sevenforums.com/member.php?u=500561

Perhaps, Windows can't find a "Plug and Play" driver for your device.

Is your mouse wireless or wired?

What is the model number of your mouse?

Here's the manufacturer website for your Targus product.
Support Home

Click drivers, enter your model number, download driver.

Reboot, plug mouse in. Driver should load now.

Hope this helps'
John
My System SpecsSystem Spec
05 Aug 2016   #3
Platerino

Windows 7 Ultimate 32bit
 
 

My mouse is wired,

Model : AMU09701AP

It says :
No Downloads Available
We cannot locate a download for your model. Please contact our Customer Support Team at 1-877-482-7487 for further assistance.

Screenshot : Screenshot by Lightshot
My System SpecsSystem Spec
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05 Aug 2016   #4
Eric3742

Windows 7 x64
 
 

The mouse would have a name or some other codes, etc.
I know what you mean.

It did happened to me. Windows do not have the mouse driver.
Plug in cannot detect mouse.
Then i do Google search on this name on the mouse itself.

Link to the website that my mouse to get it working

https://www.highrez.co.uk/downloads/...toncontrol.htm

Just give it a try, unless you can find out the actual driver required.
As it may work with other mouse which have no windows driver available.
My System SpecsSystem Spec
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 USB Optical Mouse Failed Installing




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