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Windows 7: No Modems Tab In Device Manager; No Driver Installed?

15 Aug 2016   #1
Xylisithe

Microsoft Windows 7 Ultimate 64-bit
 
 
No Modems Tab In Device Manager; No Driver Installed?

Just looking for information on this. I'm trying to locate my S6 on my computer so I can find it's Com number, however the guide I've read says I need to find my phone underneath the Modems tab in Device Manager. However, I do not have that, nor can I find the phone anywhere else.

I believe it's possible I may not have the driver installed, but to be quite honest, I'm not sure.

I'm running Windows 7 on a dell 780 optiplex. Any more information I should be able to provide.

Also my Skype (If this is allowed to use) is [REMOVED] for anyone that can provide more service if being here doesn't help




Attached Thumbnails
No Modems Tab In Device Manager; No Driver Installed?-devicemanager.png  
My System SpecsSystem Spec
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15 Aug 2016   #2
samuria

win 8 32 bit
 
 

Not clear what your doing I assume you mean a galaxy s6 and you connect via a usb cable and it should then show up as a drive if you want to do anything else you need the software
My System SpecsSystem Spec
15 Aug 2016   #3
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Have a look to see whats listed in
Human Interface Devices.

Roy
My System SpecsSystem Spec
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15 Aug 2016   #4
Xylisithe

Microsoft Windows 7 Ultimate 64-bit
 
 

It does not appear in Human Interface Devices nor did downloading that software that was suggested.

I'll try posting the current step-by-step process I'm told I need to do;

"5) Right click on my computer and select "Manage". Once it opens click "Device Manager", then "Modems".

6) Under "Modems" you should see a Samsung device. Right click it and then select "Properties".

7) Once the "Properties" window opens, select the "Modem" tab and see what port it is on, like "COM5" for example."

As it is right now, I do not have a location called "Modems" at all. I am unable to locate the phone anywhere in general on the phone.
My System SpecsSystem Spec
16 Aug 2016   #5
derekimo

Microsoft Community Contributor Award Recipient

 
 

Looking at your steps there, it looks like you are trying to do this,

Universal Samsung FRP Bypass | RootJunky.com

One of the others on there who don't have the modem tab were told to make sure all the Samsung drivers were installed, you said you weren't sure if you do, it can't hurt to try that.
My System SpecsSystem Spec
16 Aug 2016   #6
Xylisithe

Microsoft Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by derekimo View Post
Looking at your steps there, it looks like you are trying to do this,

Universal Samsung FRP Bypass | RootJunky.com

One of the others on there who don't have the modem tab were told to make sure all the Samsung drivers were installed, you said you weren't sure if you do, it can't hurt to try that.
That is indeed what I was looking to do. Any chance you are able to provide those? Not quite sure where I'd find them
My System SpecsSystem Spec
16 Aug 2016   #7
samuria

win 8 32 bit
 
 

Why do you want a modem? On the phone have you set USB debugging on as sometimes that is needed
My System SpecsSystem Spec
16 Aug 2016   #8
Xylisithe

Microsoft Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by samuria View Post
Why do you want a modem? On the phone have you set USB debugging on as sometimes that is needed
It's not that I want a modem, it's that I'm missing the "Modems" tab in Device Manager which my step-by-step process to unlock my phone has told me to do. Other than that, I'm unable to locate the phone..
My System SpecsSystem Spec
16 Aug 2016   #9
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by Xylisithe View Post
Quote   Quote: Originally Posted by derekimo View Post
Looking at your steps there, it looks like you are trying to do this,

Universal Samsung FRP Bypass | RootJunky.com

One of the others on there who don't have the modem tab were told to make sure all the Samsung drivers were installed, you said you weren't sure if you do, it can't hurt to try that.
That is indeed what I was looking to do. Any chance you are able to provide those? Not quite sure where I'd find them
Without knowing more that just S6, I can point you to the Samsung page,

Download Center: Download Software, Firmware, Drivers & Manuals | Samsung

They are going want you to choose your specific model number so it will benefit you to find that out.
My System SpecsSystem Spec
16 Aug 2016   #10
derekimo

Microsoft Community Contributor Award Recipient

 
 

My System SpecsSystem Spec
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 No Modems Tab In Device Manager; No Driver Installed?




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