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Windows 7: Device driver software not successfully installed.

31 Aug 2016   #1
oSonnie

Windows 7 pro 64 bit
 
 
Device driver software not successfully installed.

So i've just took of windows 10 and put windows 7 on instead, im sure you know why. And since then none of my usb devices will connect and install their drivers. my usb mouse and keyboard essentially do not work. I've been at it for hours trying to update drivers and such but nothing is working. Im not a genius when it comes to PC's so I do need help with this. i'm currently using a borrowed ps/2 mouse and keyboard to type all this and would love to get my peripherals back soon!


My System SpecsSystem Spec
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31 Aug 2016   #2
AmericanPharaoh

Windows 7 Home Premium 64-bit
 
 

Hello,

By which process did you remove Windows 10 and reinstall Windows 7?

Hopefully, you used the Windows 7 install disc which came with your custom built desktop computer to reformat and reinstall Windows 7.

John
My System SpecsSystem Spec
31 Aug 2016   #3
oSonnie

Windows 7 pro 64 bit
 
 

I had it done in a pc shop and they used an install disc and such, the install of windows 7 wasn't dont by me
My System SpecsSystem Spec
.

31 Aug 2016   #4
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

H Osonnie,
open device manager, look for any problem device/s, suspect its the usb controllers.
if so post the pciven & dev details
(right click properties >> details >> hardware IDs.)

Roy
My System SpecsSystem Spec
31 Aug 2016   #5
oSonnie

Windows 7 pro 64 bit
 
 

This is what shows up in device manager, all my usb devices have this yellow error next to them


Attached Thumbnails
Device driver software not successfully installed.-screenshot_4.png  
My System SpecsSystem Spec
31 Aug 2016   #6
oSonnie

Windows 7 pro 64 bit
 
 

I dont really know what to show for the second bit im really not a wiz with pc's
My System SpecsSystem Spec
31 Aug 2016   #7
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Thats the babies,
Do as i said in my last post, see screenshot for what i want.

Roy


Attached Images
Device driver software not successfully installed.-devven.png 
My System SpecsSystem Spec
31 Aug 2016   #8
oSonnie

Windows 7 pro 64 bit
 
 

Ok this is the Hardware ID for my keyboard.


Attached Images
Device driver software not successfully installed.-screenshot_5.png 
My System SpecsSystem Spec
31 Aug 2016   #9
oSonnie

Windows 7 pro 64 bit
 
 

And this is my mouse


Attached Images
Device driver software not successfully installed.-screenshot_6.png 
My System SpecsSystem Spec
31 Aug 2016   #10
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Jake,
Follow this link for Razer
http://www.razerzone.com/synapse2/downloadpc

It should take care of those 2,
post the same for the other 2 please.

Roy
My System SpecsSystem Spec
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 Device driver software not successfully installed.




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