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Windows 7: WD external drive connecter fell off, connecting It via sata

16 Sep 2016   #1
Sargeii

64 bit
 
 
WD external drive connecter fell off, connecting It via sata

Hello, My WS external hard drive mini usb connector fell off.

Iv'e tried to weld It back to the usb adaptar on the external hard drive, but without succssess.
thus Iv'e totly dissconnected the usb adaptar from the hard drive and tried to connect It directly to the pcs motherboard via a SATA connection.
The Drive shows up on my computer as D: and seems to be empty...
From what Iv'e read from the web, WD drives could It be the encrypted, In that case how do I deal with It?
If you know somthing that might help, It'll be great.

Please help the info on this drive Is very important


My System SpecsSystem Spec
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16 Sep 2016   #2
jumanji

Windows 7 Home Premium 32 bit
 
 

Welcome to Seven Forums.

Just WD external drive. No model name, number.

Anyway, if it is other than "Elements" , it is hardware encrypted. You cannot take the drive out, direct connect and get the data.

Take it to a nearby computer shop professional and check whether they can fix the connector for you and get the data out..

Else, you need to contact the WD Data Recovery partners in your region. Only they have the decrypt key to recover the data. You can contact over the phone and obtain a quote. Needless to say it is going to cost heavy. https://support.wdc.com/Warranty/dat...y.aspx?lang=en
My System SpecsSystem Spec
17 Sep 2016   #3
Sargeii

64 bit
 
 

Thank you jumanji for the tip, Earlier today with much struggle Iv'e managed to hold still the usb connector on the It's belonging place on the chip using a Laundry hook for enought time to reopen the hard drive encrypted contact and restore It's info using EaseEA Data Recovery software.

Needless to say that the WD external hardrive is useless now without the connecter holding tigth on It
My System SpecsSystem Spec
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17 Sep 2016   #4
jumanji

Windows 7 Home Premium 32 bit
 
 

hmmm.... looks like you have seen the many youtube videos I saw, holding it with a clip.



I thought you can't do it or better you don't do it under tension and that is why I was driving you to the computer shop but you did it. Congrats.

You can now use that HDD as an internal HDD. Just do a cleanwipe ( write zeros) using WD DataLifeguard Diagnostic for Windows and then format it. Software and Firmware Downloads | WD Support (Exercise caution in selecting the correct drive to wipe and do a full erase.)

You may also check the drive's health. If everything is OK, you have an internal drive now.(The encryption/decryption chip is actually in the broken PCB which you will throw away now.)

WD external drive connecter fell off, connecting It via sata-a17-09-2016-22-50-14.jpg


My System SpecsSystem Spec
17 Sep 2016   #5
TechnoMage2016

Windows 7 Ultimate, SP1, x86
 
 

Quote   Quote: Originally Posted by Sargeii View Post
Thank you jumanji for the tip, Earlier today with much struggle Iv'e managed to hold still the usb connector on the It's belonging place on the chip using a Laundry hook for enought time to reopen the hard drive encrypted contact and restore It's info using EaseEA Data Recovery software.

Needless to say that the WD external hardrive is useless now without the connecter holding tigth on It
I have several WD drives laying around here, that I use as 'scratch' drives. They all came out of WD External, USB drives that failed, one way or another. (and were given to me by my customers, as worthless). So much for WD quality. That's one brand I have not bought for over 25 years now.

So if you can get the drive out of the case, put it into a new case and go on from there. Those external drive cases are cheap and easy to find on the net. It's not worth loosing any sleep over.

Good Luck,
TechnoMage
My System SpecsSystem Spec
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 WD external drive connecter fell off, connecting It via sata




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