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Windows 7: Fingerprint reader enrollment failed


19 Nov 2009   #1

Windows 7 64 bit
 
 
Fingerprint reader enrollment failed

I upgraded my ACER aspire 4930 laptop from Vista to Windows 7 64 bit. I downloaded all acer driver from acer website. But only my fingerprint reader is not working. I takes my fingerprint accurately and at the end it says fingerprint enrollment failed. Please help me.


My System SpecsSystem Spec
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19 Nov 2009   #2

Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64
 
 

Quote   Quote: Originally Posted by shakil97 View Post
I upgraded my ACER aspire 4930 laptop from Vista to Windows 7 64 bit. I downloaded all acer driver from acer website. But only my fingerprint reader is not working. I takes my fingerprint accurately and at the end it says fingerprint enrollment failed. Please help me.
Some fingerprint readers are ridiciously hard to program and a not-so-good driver doesn't help things...

Can you post the link to the driver you used?
My System SpecsSystem Spec
19 Nov 2009   #3

Windows 7 64 bit
 
 

My Fingerprint scanner: Authentec AES1610
Fingerprint driver by ACER: V 6.1.48
In Vista i could use my fingerprint scanner perfectly. I also installed old driver for fingerprint which came with my laptop but same result. After scanning my fingerprint 6 to 8 times it says fingerprint enrollment failed.
My System SpecsSystem Spec
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 Fingerprint reader enrollment failed




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