I have the same problem..... have followed steps.. supposedly installs driver but still doesnt recognise the printer..... when I trouble shoot it says Canon mp780 has no driver and it cant fix
I have Windows 7 64bit Home Premium and canon Pixma MP780.....
Any advice would be appreciated :)
When trying to install the Canon driver dated 16-Oct-09, it succeeds in installing both the fax and scanner drivers but not the printer driver.
I have waited up to 20 minutes for the USB port to be "recognised" but nothing.
After this failed instal, I can send faxes and scan pages but I can't print.
Any & all help greatly appreciated but please note I'm using the 32-bit version of windows not the 64-bit version.
I sent an email request for help to Canon Tech Support 2 days ago but so far no reply!
Thanks.
I love google...yes, the fix is CORRECTLY described on page 1.
A). Click ADD PRINTER....Next select WHICH PORT its on...this is the "trick"!...select the VIRTUAL USB PORT....hit NEXT (if you are trying standard "printer port 1" that is your problem, must be virtual usb port.
B), go thru and have Windows update its list of drivers, takes several minutes, don't bother going through Canon its not necessary. Once you see MP780 (or etc) listed, select it, all works from there.
I had tried from Canon...but the trouble-shooter during Canon's driver install process correctly identified that the port couldn't listen for the printer...just wasn't sure why the correct port wasn't in use or how to change it...but now its all working fine (test page printed etc).
Thank you Ishahmael for posting the correct solution to what appears to be a common problem for us who own Canon MP780 printers. I was pulling my hair out before I found your posting. Thank you again.
Here is the reply I got from Canon when I told them about this particular probem:
Thank you for your inquiry. We value you as a Canon customer and
appreciate the opportunity to assist you with your PIXMA MP780.
We have posted the latest Windows 7 drivers for the MP780 on our
website.
To get your PIXMA MP780 operating on your Windows 7 Computer, please
follow these steps:
1. Visit Canon's website at: http://www.canontechsupport.com
2. Just below 'Please choose your product from the menus below:',
select your model in the following manner:
2-1. Click the down arrow on the top drop-down box and select
Multifunction.
2-2. Click the down arrow on the middle drop-down box and select
Inkjet.
2-3. Click the down arrow on the bottom drop-down box and select
PIXMA MP780 and click 'GO'.
3. On the Support page for the your unit, click the 'Drivers &
Downloads' tab.
4. Choose [Windows 7 (x64)] from the Operating System drop down box.
5. Click on the MP780 MP Driver Ver. 6.20, [mp780vst64620en.exe].
6. Read the License Agreement on the next page, and if you agree,
click on 'I Agree - Begin Download' at the bottom.
7. A File Download box should appear. When it does, select Save.
Note: This feature may not be available in all browsers.
8. When the Save As box comes up, choose Desktop and click Save.
9. Once the download is complete, close all windows.
10. Double click [mp780vst64620en.exe] to begin installation of the
drivers.
11. Follow the prompts to complete the setup.
Please let us know if we can be of any further assistance with your
PIXMA MP780.
Thank you for choosing Canon.
Sincerely,
Michael
Technical Support Representative
I am installing a Canon PIXMA MP780 onto Windows 7. I have been on the Canon website and downloaded the driver but I still get a message saying this version of Windows is not supported by the driver and installation fails. I only want to get the MP Navigator and MP Driver on but it fails even choosing these two. Any suggestions?
Try this way pls:
1. Turn your Printer OFF
2. Install all WIN 7 UPDATES
3. Be sure that u connetcted to internet an Win 7 Update allowed to find all Driver Updates by themself
3. Install the Driver from Office All-In-One Inkjet Printers - Office All-In-One Inkjet Printer - Photo Fun Projects - Photo All-in-One Printer - PIXMA MP780 - Canon USA Consumer Products
4. Turn Printer on.
5. Wait. the Canon Window will not close.
6. Watch to Windows Updates if Printer Drivers will be load.
7. Download Updates from WINDOWS UPDATES TOO.
8. If the Drivers will be installed from both. Canon Window closed!
9. Finish
RESTART
have tried everything and anything on this site and nothing works.. only thing installs is the fax.. won't even let me install mp780 from the cd... have windows 7 ultimate and canon mp780.. HELP!! if can help, email is crystalljac@msn.com ... thanks in advance
I tried all the steps mentioned above but the driver installation didn't detect the printer. Finally, I decided to re-image Windows 7 (easy since I haven't installed much already and HP has a nice system recovery feature installed).
After this I made sure the USB cable was disconnected and printer turned off. Then downloaded the printer driver from the Canon website and installed. When prompted, I plugged in the cable then turned on the printer...waited a while for Windows to install the driver, but finally it finished and the Canon window disappeared. Success!
I'm pretty sure my problem is that the first time I plugged the printer in thinking that Win7 would find the driver out on the internet and everything would be OK. Turns out that's the kiss of death. You must install the Canon drivers first and then plug the printer in.
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