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Windows 7: Canon MP780 driver install


19 Mar 2010   #21

windows 7
 
 
can't install mo780 printer

yes it is updated... fax and scanner installs... tried to install from cd and a lot of different sites.. can download drivers but can't install.. bought a cd to update all drivers and it says they are all updated... is it me or windows 7?.. have been working on this for 2 weeks .. ready to give up.. thanks


My System SpecsSystem Spec
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01 Apr 2010   #22

Windows 7 Professional 64 bit
 
 

Glad I found this forum.

The best reply that I solved my problem was the post that was the reply from Canon. Duh?

To work, it was necessary to forst delete any remnants of leftover printer drivers in Devices and Printers, and Programs and features. I had to get rid of copies of copies of printers from unsuccessful installs. I used an uninstaller to clean out the registry, don't know how important this was.

I must say, though, that I was unable to get my laptop to see the printer on another computer. I think this is more of a Windows problem than a driver problem. No firewalls, makes no sense. I went back and added a computer to input the location, but I got multiple copies again.

But, when I hooked my laptop up to the printer directly, the driver installed everything. I think it was important to unplug the printer while you install the disk. At least I can do my emergency printing off of the direct connection.

I am a bit of a loss to figure out how to get my laptop to see the printer on my network computer. Turning the printer off and on didn't worrk, and entering the location didn't work. Troubleshooting forced the computer to look for these connections, but no help. I can access the network computer all day long from my laptop, I don't understand it not being able to see the printer. Strangely, since the printer was installed, my computer gives me an error message when I bootup that I was unable to connect to the network computer with the printer, although this is easily solved by just clicking on the drive. One of the times that I tried the network install I got a message that the printer could not be accessed because there was already a connection, or something like that.

Windows 7 is much more secure. Sometimes, I think it is so secure that it protects us from being more productive. Copy and paste, and I get a stupid confirmation message, do I really want to move the data? Yeah?!? I have never had security problems of the nature that I find these confirmations to be helpful. If you allow a malicious file, you are still pretty much vulnerable, but I don't click on that stuff anyway. I think Bill Gates is going to give everyone carpal tunnel syndrome with all these confirmations.

Anyway, the question for me now is how to get my laptop to see the printer. I have the driver, by installing directly to the printer. I think there must be a Windows work around, but if telling the laptop the location of the printer doesn't work, I am a bit puzzled.

Hope some of this helps, and I hope someone has mastered the art of seeing a printer over a network. The laptop is Windows 7 64 bit, and the network computer is 32 bit Windows XP Pro. I'll bet spending the money to upgrade to Windows 7 would solve the problem, huh, Bill? When do you finally have enough money, and are as eager to solve software problems as you are eager to now give your money away? You will help the world more by providing better software than giving away all your dough.

Richard
My System SpecsSystem Spec
04 Dec 2010   #23

Windows 7 Pro 64 bit
 
 

After being on the phone for over an hour with an extremely helpful Canon tech support rep, we found that the problem was that the printer server (computer with printer attached) was 64 bit and the printer I was trying to print from (install driver on) was 32 bit client. We got it to work by installing the printer on the 32 bit clients as a local printer and creating a new port for the shared printer. Define the new port as local, and define the port name as \\"network name of the print server"\"name of printer on the print server". In my case the port was named as "\\Workstation\Canon Inkjet MP780 Series". Be sure to turn on the "Render print job on client computer" option on the print server. Worked on all 4 of my 32 bit clients.
My System SpecsSystem Spec
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07 Dec 2010   #24

Windows 7 Professional 64 bit
 
 
Windows 7 64 bit Computer Won't Print on Canon MP780 On an XP Network

I do not think anyone has solved being able to print using a Windows 7 64 bit laptop on a Canon MP780 that resides on an XP Network.
I have visited all forums I can find on Google, and no one has had any success.
I tried calling Canon Technical Support on a four hour phone call, and the technician, who tried very hard, talking to other technicians, was unable to get the printer to work. We got as far as being able to see the Canon MP780 on the XP network, but no way would it print. I don't think that Canon has written a driver that works. The technician finally suggested just buying a wireless printer, considering the hours of time that we spent trying that was wasted.

Just remembered that I forgot to mention that I called Microsoft support also, paid $75, and all they could do was get my computer to see the printer on the XP network.

Has anyone had any success printing from a Windows 7 64 bit computer to a Canon MP780 that is on a Windows XP 32 bit network? If so, you are the first that I know of.

I hope to hear from some bright soul...

Richard
My System SpecsSystem Spec
07 Dec 2010   #25

Windows 7 Pro 64 bit
 
 

Have you tried doing the same thing I did to go from a 32 bit machine to a 64 bit machine? (Create a local printer, create a new local port and name the port with the network address of the printer - \\computer name\printer name.)

I hope it works

Paul
My System SpecsSystem Spec
08 Dec 2010   #26

Windows 7 Professional 64 bit
 
 

My situation is slightly different, I think, though the principles may work. My printer is on a 32 bit XP network, so I am going from a 64 bit Windows 7 laptop to a 32 bit host computer, that the printer attaches to.

My discussions with Canon and Windows were over a couple months ago, so a few things are hazy, but I know that we created Virtual USB ports for the printer used a share name that was identical to the printer.

When you say to create a local printer and name the port with the network address of the printer, I want to be sure I follow. You are creating a local printer off of your 64 bit host computer? We did that off of my 32 bit printer. We also made the share name the name of the printer, which is what you did? Another read of your suggestion indicates that you named the port a rather long name, where I think my options were port 1, 2, 3, virtual port 1, etc. Am I understanding you correctly? I will sure give it another shot. Is your network with the printer an XP 64 bit network, that you are accessing with a Windows 7 32 bit computer?

It sounds like this has been frustrating for many, although you appear to have achieved success.

Thank you so much for your response.
My System SpecsSystem Spec
08 Dec 2010   #27

Windows 7 Ultimate X64 SP1
 
 

Hi rcdavis welcome to Sevenforums.

Ok, just so I'm clear, you have your printer connected to an XP machine? you want to print from your Windows 7 machine over your network?

No problem. We can do this.

1. Turn on the XP Machine (sounds obvious I know, but so many people forget this)
2. From the XP machine open Command Prompt and type "ipconfig /all" (no quotes) make a note of the IP address. (usually it looks like 192.168.<something>.<something>)
3. From the Windows 7 Machine open "Devices and Printers" and delete all previous failed attempts to install.
4. From the Windows 7 Machine go here: PIXMA MP780 download product number 146 (assuming your first language is English, if not then pick the one which matches your language, which says "Operating System: Windows Vista 64 bit"
5. Install the drivers you just downloaded onto your Windows 7 machine using this tutorial for maximum compatibility. Drivers - Install Vista Drivers on Windows 7
6. From the Windows 7 machine check that your PC can see the printer on the XP machine (ie, your network is set up correctly) If you can see the XP machine but not the printer then:
6a. From the XP machine, right click the printer under "Printers and Devices" (or whatever its called on XP) and click properties. Then click Sharing, and "Share this Printer" (or equivalent)
7. From the Windows 7 machine go to "Devices and Printers" and click "Add New Printer"
8. When it asks you what sort of port to use click "Local Port"
9. When it asks you for the port name type (without quotes or <>'s) "\\<Ip address of XP Machine>\<Printer Name on XP Machine (ie what ever Windows see's it as)>
10. Finish the Wizard, making sure to select "Use pre installed drivers" (or something similar, I can't remember the exact wording)
11. Done.
My System SpecsSystem Spec
08 Dec 2010   #28

Windows 7 Pro 64 bit
 
 

rcdavis

Yes I think you have the idea.

I installed the printer on my print server (64 bit machine which is named "Workstation-P6T"). I then turned on sharing for that printer and used the default name which is "Canon Inkjet MP780 Series". I also turned on the option called "Render print job on client computer".

I then went to each of the client machines (both 32 and 64 bit machines) and added a printer. I chose local printer, chose create new port, chose local port, and named the port "\\Workstation-P6T\Canon Inkjet MP780 Series" (\\[network name of print server]\[name of shared printer]).

It looks like severedsolo had pretty much the same process except he used the IP address of the print server instead of the network name. If possible, I would also physically attached the printer (temporarily) to the client computer so Windows can find and install the driver instead of using the download.

I hope that helps

Paul
My System SpecsSystem Spec
08 Dec 2010   #29

Windows 7 Ultimate 64bits
 
 

It says solved and i most admit that i didn't read all 3 pages.
But this problem is o so familiar to me and solving the problem is devastating easy.

A while back i helped a friend of mine starting up his printer & supply business.

Ofcourse we encountered a lot off problems like the above.
Well..,what to do??

Simple,just install on every 32bits pc the 32 bits driver and on every 64 bits pc the 64bits driver.

After doing that,you will find that you can install any CANON printer on any pc within any network....

That's it.
My System SpecsSystem Spec
08 Dec 2010   #30

Windows 7 Pro 64 bit
 
 

alfrantic

Thanks but it sure didn't work for me. I tried every driver I could find but it didn't work until I created the local port with the network address. It would see the the printer but it wouldn't connect.
My System SpecsSystem Spec
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 Canon MP780 driver install




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