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Windows 7: Touchpad problem


23 Nov 2009   #1

Windows 7
 
 
Touchpad problem

Toshiba Satellite Pro A200, Windows 7, 32 bit - touchpad driver installed does not work! I installed the original driver of Synaptics for Windows 7 but did not work ... Anybody know what's going on with my touchpad, and below its Windows Vista works properly??

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23 Nov 2009   #2

Windows 7 Ultimate x64 SP1
 
 

What is the complete model number? Toshiba lists three A200s.
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23 Nov 2009   #3

Windows 7
 
 

Quote   Quote: Originally Posted by kegobeer View Post
What is the complete model number? Toshiba lists three A200s.
Toshiba Satellite Pro A200 (PSAE7E)
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23 Nov 2009   #4

Windows 7 Ultimate x64 SP1
 
 

Is this a US bought computer? Toshiba lists A200-EZ2204X and -EX2205X. (Looked at the Satellite first, not the Satellite Pro - that's why my first post said three computers.)
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23 Nov 2009   #5

Windows 7
 
 

Quote   Quote: Originally Posted by kegobeer View Post
Is this a US bought computer? Toshiba lists A200-EZ2204X and -EX2205X. (Looked at the Satellite first, not the Satellite Pro - that's why my first post said three computers.)
No, I live in Europe. Sticker on the bottom has the following inscription: TOSHIBA EUROPIE GMBH ... Model No: PSAE7E-00J00CG3, SERIAL No: 97196236K
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23 Nov 2009   #6

Windows 7 Ultimate x64 SP1
 
 

Maybe you have the Alps touchpad and not the Synaptics. Have you tried using the Vista Alps driver from the Toshiba website?
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24 Nov 2009   #7

Windows 7
 
 

Sample driver for the Alps touchpad does not want to install and strained itself after I managed to install it but then refused to work both touchpad and external mouse! Then uninstall the Alps touchpad driver successfully and external mouse worked properly again! Before I migrate to Windows 7, I had installed Windows Vista and there my touchpad worked properly and I was with the Synaptics driver. Sample driver for Vista from the Toshiba website for my model - failed! I downloaded the latest driver from Synaptics site for Windows 7, which scans and installs the appropriate driver for my hardware, but the result is again - does not work the touchpad ... Device Manager in Windows 7 found no problem and shows that the touchpad is installed and working correctly ... What joke since I can not use the touchpad))
My System SpecsSystem Spec
24 Nov 2009   #8

Windows 7 Home Premium 64bit
 
 

In mouse properties highlight the Synaptics and disable it, reboot and enable it, I am not sure whether this will work but worth a try.


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24 Nov 2009   #9

Windows 7
 
 

Quote   Quote: Originally Posted by brummyfan View Post
In mouse properties highlight the Synaptics and disable it, reboot and enable it, I am not sure whether this will work but worth a try.

I tried so, but after the restart and enable it - still does not work: (
My System SpecsSystem Spec
17 Dec 2009   #10

Windows 7 32Bits
 
 
Solution

Hy,

I had the same problem, I have a A200-1CR, euro built also. Every time I made a driver update on toshiba site they tried to install the synaptics driver but the laptop works only with Alps driver. My advice:

- Download the Alps driver for toshiba from download center
- Go to Control Panel->Add remove programs and uninstall anything with synaptics.
- restart
- install the alps driver
- restart
- if stii doesn't work, go to mouse properties and on Advanced tab, enter Advanced touchpad settings and enable vertical scrooling!

Hope it helps solve the problem!

Cheers mate.
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