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Windows 7: windows 7 mass storagecontroller driver help needed

27 Nov 2009   #1
chet380

windows 7
 
 
windows 7 mass storagecontroller driver help needed

When I tried to connect my HP LaserJet 1012 printer I found that HP didn't provide MS with the driver for Windows 7. Thru forum help I was able to connect by downloading the driver for 3055PCL5 (DOT4) and Printer Wizard did the rest. Worked great.

However yesterday the printer connected to the pc but would not print the data. I eventually found that the mass storage controller didn't have the appropriate driver. When I tried to "Update Drivers", I had no luck in finding the driver.

Bearing in mind that I am not as computer-savvy as the posters on this forum, can anyone help with this problem?

Thx in advance.


My System SpecsSystem Spec
27 Nov 2009   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by chet380 View Post
When I tried to connect my HP LaserJet 1012 printer I found that HP didn't provide MS with the driver for Windows 7. Thru forum help I was able to connect by downloading the driver for 3055PCL5 (DOT4) and Printer Wizard did the rest. Worked great.

However yesterday the printer connected to the pc but would not print the data. I eventually found that the mass storage controller didn't have the appropriate driver. When I tried to "Update Drivers", I had no luck in finding the driver.

Bearing in mind that I am not as computer-savvy as the posters on this forum, can anyone help with this problem?

Thx in advance.
Hi Chet and welcome

Can you type device manager in search. go to the unknown device (it will have a yellow triangle on it) right click the device>properties>details>use the pull down till you get to the hardware id. cut the data and google it. they will tell you the device mfr and then you can get a driver for it

Let us know if you need help with this


Kenn J++
My System SpecsSystem Spec
27 Nov 2009   #3
thefabe

Windows 7 ultimate 64 bit / XP Home sp3
 
 

Also if you would fill in your system specs this would help especially 32bit or 64bit OS. for finding drivers. Thanks Fabe Name:  usercp 1.png
Views: 10
Size:  99.3 KB


My System SpecsSystem Spec
27 Nov 2009   #4
chet380

windows 7
 
 

Hi Kenn and Fabe -

Thx for yr replies

The OS is Windows 7 32 bit - as to the other specs, I don't know how to find them.

As to the "manufacturer" for the mass storage device, it shows as "unknown" in Properties.

If the mass storage deice refers to something like an external hard drive, then I may have misled you - it is only the printer that I am concerned with.

Since the "fix" I described in my original post worked for several weeks, something must have caused it to change. Is it possible that a Windows Update somehow changed the driver that I had installed for the "fix" and made it inoperable with the HP 1012 printer?

Thx again

chet
My System SpecsSystem Spec
27 Nov 2009   #5
jfar

Vista Ult64, Win7600
 
 

Type in System Information into the start/Search and it will be on top of the Menu
click it, and what you need should be on the first page.
My System SpecsSystem Spec
27 Nov 2009   #6
jfar

Vista Ult64, Win7600
 
 

If you can post a screen shot that would be good also, using the snipping Tool.

How to use the Snipping Tool in Vista - Vista Forums

A Preferred Method of Uploading/Posting Screen Shots
My System SpecsSystem Spec
27 Nov 2009   #7
whest

XP, Vista, W7 64bit Home Premium
 
 

Sounds like the flash media controller if you have a laptop - i used v2.0.0.8 with a toshiba laptop - there are a few to choose from but they probably wont install unless they are the correct driver :

texas instruments pcixx12 integrated flashmedia controller Resources | ZDNet

Texas Instruments PCIxx12 Integrated FlashMedia Controller - Free Downloads on ZDNet | Shareware, Trialware, Evaluation Software
My System SpecsSystem Spec
27 Nov 2009   #8
thefabe

Windows 7 ultimate 64 bit / XP Home sp3
 
 

You may indeed need to install a driver for a card reader, but your printer doesn't have one in it. Have you tried this Vista driver in compatibility mode? Compatibility Mode This is the 64bit version HP LaserJet 1012 Printer- Download drivers and software - HP Business Support Center
My System SpecsSystem Spec
28 Nov 2009   #9
chet380

windows 7
 
 
All help appreciated

Thank you all for trying to help with my problem - very much appreciated.

For Fabe -

I downloaded the 64 bit version as you recommended, but I don't know what program to deal with in Compatablity Mode. The recommended tutorial for it is too much for my limited computer skills.

More instruction would be appreciated.

chet
My System SpecsSystem Spec
28 Nov 2009   #10
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by chet380 View Post
Thank you all for trying to help with my problem - very much appreciated.

For Fabe -

I downloaded the 64 bit version as you recommended, but I don't know what program to deal with in Compatablity Mode. The recommended tutorial for it is too much for my limited computer skills.

More instruction would be appreciated.

chet
Hi chett


No problem we are here to help. we all stated with little or no experience. to run iin compatibility mode just right click the installer and go to then compatibility tab. check vista save done. se the pic

KenN J++

edit chet if you need help let us know. there are several us out and about now <g> ken
My System SpecsSystem Spec
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 windows 7 mass storagecontroller driver help needed




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