I went to the genius website and i download the latest driver that was made for Vista. Althoght it says that my device is ready to use, all i get is a black screen. Can somebody please help me? I have Windows 7 32 bit. Thanks
Hi there,
I see this is a VERY old post, but still no replies?!?!?!
I have the same problem...
The camera used to work, but now, even if I use Windows Update for the driver, I still only get a blank screen although windows tells me the Camera is installed and working???
Please help!
This is how I got the VideoCam Messenger to work on a computer running Windows 7 (32-bit):
VERY IMPORTANT!!!!!!!: DO NOT restart your computer at any point until the very end of these steps.
1. Plug in the webcam.
2. Windows will install their weird Sonix driver from 1994 automatically.
3. The most crucial part: Click "Devices" in the Windows Control Panel. Click on the USB Camera (whatever the webcam is called)... then you need to go to the "Properties" until you can UNINSTALL the driver that Windows automatically installed. I think you have to click Properties twice to be able to get to a place where it lets you uninstall the driver.
4. DO NOT restart.
5. Download this: ** REMOVED ** (Incase the link is broken, this is directly from the GeniusNet website and it's called "VideoCAM Messenger Driver for Win 7 / vista 32 bit")
6. Install this completely, but DO NOT restart. (Also, make sure you click "Install this anyway" when it asks you about being an unsigned driver.)
7. After you do that and you DO NOT restart, it will automatically come up with a screen that shows Windows installing the driver, but this time it's installing the actual driver from the software you downloaded in step 4.
You may now restart your computer if you want.
If you do these steps correctly, I guarantee you will have your VideoCam Messenger webcam working.
Last edited by Brink; 06 Jan 2011 at 00:16. Reason: Direct file download link removed. Must be a link to the download page instead.
Thanks mikecool1234 !!
I followed the step you described and now the Genius VideoCAM Messenger works perfectly in my PC with Windows Vista.
If you guys are having issues with this cam still, I would suggest you just get another updated cam.
I bought a cheep Logitech cam and it work wonders....
Quote