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Windows 7: AT&T High Speed Internet Service Installation CD Help


05 Dec 2009   #1

Windows 7
 
 
AT&T High Speed Internet Service Installation CD Help

K so let's start where my mom bought a toshiba laptop and got a free windows 7 upgrade on it. Well she didn't care for it so she said I could use it on my dell desktop and so I did and people said it would work fine. Well I installed it and I'm running on Windows 7 now fine and I use a wireless card to connect to my router (a Netopia 3D Reach Card) and I have a ATT cd that installs the drivers and stuff and sets it up. Well when I put in the CD the autoplay comes up and i hit run and nonthing happens. I have also tried opening it in a folder and running as an admin and changing compatibility and when my computer is turning on going to the boot menu and booting the CD Drive and neither work.

So I think it might either be my drivers, cuz i forgot to backup my old drivers, or this CD isnt compatible yet? Any solutions please?

P.S. I'm on my sisters computer incase you were wondering how I have internet.

My System SpecsSystem Spec
.

05 Dec 2009   #2

Windows 7 ultimate 64 bit / XP Home sp3
 
 

Try putting the cd in the drive>Place all the wireless drivers in a folder> open the drivers>click on the setup.exe file>properties>run compatibility>check Vista close file, remeber where you put it. Go to device manager locate wireless click on update driver software>browse my computer>let me pick>have disk. Browse find and double click the .inf file> Hit ok>Hit next
My System SpecsSystem Spec
05 Dec 2009   #3

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Quote   Quote: Originally Posted by Zack9764 View Post
K so let's start where my mom bought a toshiba laptop and got a free windows 7 upgrade on it. Well she didn't care for it so she said I could use it on my dell desktop and so I did and people said it would work fine. Well I installed it and I'm running on Windows 7 now fine and I use a wireless card to connect to my router (a Netopia 3D Reach Card) and I have a ATT cd that installs the drivers and stuff and sets it up. Well when I put in the CD the autoplay comes up and i hit run and nonthing happens. I have also tried opening it in a folder and running as an admin and changing compatibility and when my computer is turning on going to the boot menu and booting the CD Drive and neither work.

So I think it might either be my drivers, cuz i forgot to backup my old drivers, or this CD isnt compatible yet? Any solutions please?

P.S. I'm on my sisters computer incase you were wondering how I have internet.
I also use ATT Internet. I had Vista and now I have windows 7, everything works perfectly, so it has nothing to do with ATT compatibi
My System SpecsSystem Spec
.


05 Dec 2009   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Zack9764 View Post
K so let's start where my mom bought a toshiba laptop and got a free windows 7 upgrade on it. Well she didn't care for it so she said I could use it on my dell desktop and so I did and people said it would work fine. Well I installed it and I'm running on Windows 7 now fine and I use a wireless card to connect to my router (a Netopia 3D Reach Card) and I have a ATT cd that installs the drivers and stuff and sets it up. Well when I put in the CD the autoplay comes up and i hit run and nonthing happens. I have also tried opening it in a folder and running as an admin and changing compatibility and when my computer is turning on going to the boot menu and booting the CD Drive and neither work.

So I think it might either be my drivers, cuz i forgot to backup my old drivers, or this CD isnt compatible yet? Any solutions please?

P.S. I'm on my sisters computer incase you were wondering how I have internet.

Hi Zack and welcome

Not to worry. If you can tell us netopia model number we can hunt down a driver for it. We also need to know if you are 32bit or 64.

Thanks

Ken J+
My System SpecsSystem Spec
06 Dec 2009   #5

Windows 7
 
 

model number of my router? and its 32Bit

and im about to try that thefabe
My System SpecsSystem Spec
06 Dec 2009   #6

Windows 7
 
 

Fabe i dont get what ur trying to say. Can u rewrite itvand clear it up please
My System SpecsSystem Spec
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 AT&T High Speed Internet Service Installation CD Help




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