Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Window 7 driver for hp 6122 printer


05 Dec 2009   #1
jwt

windows 7
 
 
Window 7 driver for hp 6122 printer

Cannot find driver for an HP 6122 printer or its equivalent 990C on Windows 7. Anyone know how to fix? Tried HP site but nothing there. jwt


My System SpecsSystem Spec
.

05 Dec 2009   #2
Microsoft MVP

W 7 64-bit Ultimate
 
 

Quote   Quote: Originally Posted by jwt View Post
Cannot find driver for an HP 6122 printer or its equivalent 990C on Windows 7. Anyone know how to fix? Tried HP site but nothing there. jwt
Hello jwt, welcome to Seven Forums.


Have you tried a Vista driver in Compatibility Mode?


HP Deskjet 6122 Printer series- Download drivers and software - HP Business Support Center
My System SpecsSystem Spec
19 Jan 2010   #3

Windows 7 Pro X64
 
 

Quote   Quote: Originally Posted by Bare Foot Kid View Post
Quote   Quote: Originally Posted by jwt View Post
Cannot find driver for an HP 6122 printer or its equivalent 990C on Windows 7. Anyone know how to fix? Tried HP site but nothing there. jwt
Hello jwt, welcome to Seven Forums.


Have you tried a Vista driver in Compatibility Mode?


HP Deskjet 6122 Printer series- Download drivers and software - HP Business Support Center
This is a old forum, but i suppose better then clogging up the place with a new thread with the same question.

I also have a Deskjet 6122. At first i tried the installation disk, surprise surprise it didn't work.

I allowed windows update to find it, this never happened and printer still not working.

I've used the 990C work around by thats done nothing at all.

So..... What is the alternative?

Thanks
Dan
My System SpecsSystem Spec
.


22 Feb 2010   #4

Removed VISTA and installed Windows 7 32bit
 
 

I am in the same situation with a 6122 printer. Has anyone been successful in use a 690 driver? At least VISTA was able to use my printer. Is Windows 7 the bad guy or is it HP?
My System SpecsSystem Spec
22 Feb 2010   #5
Microsoft MVP

W 7 64-bit Ultimate
 
 

Quote   Quote: Originally Posted by TonyLangton View Post
I am in the same situation with a 6122 printer. Has anyone been successful in use a 690 driver? At least VISTA was able to use my printer. Is Windows 7 the bad guy or is it HP?


Hello TonyLangton, welcome to Seven Forums!

We can't in all honesty blame MS for there not being a driver for an HP printer, now can we?
My System SpecsSystem Spec
22 Feb 2010   #6

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro with Media Center
 
 

Quote   Quote: Originally Posted by jwt View Post
Cannot find driver for an HP 6122 printer or its equivalent 990C on Windows 7. Anyone know how to fix? Tried HP site but nothing there. jwt
Try this:
  • Disconnect the printer
  • Go to Control Panel > Programs and Features, search and uninstall all HP Deskjet related applications, if any found
  • Click Start
  • Click Devices and Printers on the right pane
  • Click Add a printer
  • Click Add a local printer
  • Choose LPT1: (Printer Port), click Next
  • Choose HP from left pane, HP Deskjet 990c from the right pane
  • Follow the instructions on your screen. Do not connect the printer to computer before told to do so
It should work now. Good luck.

Kari
My System SpecsSystem Spec
23 Feb 2010   #7

Removed VISTA and installed Windows 7 32bit
 
 

Kari,

Thanks for the suggestion but it does not seem to do the trick. It shows the 990c as installed but it will not print a test page or print from a program. I was not prompted as to when to connect the printer. After the wizard went though the steps it asked if I wanted to print a test page. I clicked that but the printer was not connected so nother happenned. Then I connected the printer and it said a document was in queue so I deleted that and tried again and still nothing. I went thorugh the entire sequence again and still the same result. I even uninstalled my HP scanjet. I wonder if there are other files loaded that uninstall will not remove?

I really appreciate the efforts. This seems to be an issue that HP should work to offer a solution. I am very disgusted with their tech support and customer service. If I have to buy another printer it will not be an HP unless they step up to address this issue.

Tony
My System SpecsSystem Spec
23 Feb 2010   #8

Removed VISTA and installed Windows 7 32bit
 
 

Success! After trying a number of options the part that I was missing was to change the print port to USB. The following is what I applied that seems to be working:

Step two: Install the driver
Install the compatible print driver on the computer.
  1. Make sure that the USB cable is not connected to the HP product.
  2. From the Windows taskbar, click the Windows icon ( ), type control printers in the Start Search box, and then press Enter . The Printers window appears.
  3. Click Add a printer and then click Add a local printer .
  4. Click the Use an existing port check box.
  5. In the Use an existing port drop-down list, select LPT1: (Printer Port) and then click Next .
  6. Under Manufacturer on the Install the printer driver dialog box, select HP .
  7. Under Printers , select the appropriate alternate print driver for the HP product and then click Next .
  8. In the Printer name text box, type the HP product name and then click Next . The print driver starts to install.

NOTE:
The name of the alternate print driver appears as the default name. The name can be changed to the name of the HP product, if desired.
  1. After a message appears on the computer that the product was added successfully, connect the USB cable to the product and to the computer.
  2. On the Found New Hardware screen, click Cancel .

NOTE:
If multiple pop-up windows appear, click Cancel on each window.

Step three: Configure the driver
Configure the installed print driver.
  1. In the Printers window, right-click the name of the HP product and then click Properties . The Properties dialog box appears.
  2. Click the Ports tab.
  3. Change the port from LPT1 to USB or DOT4 , as indicated in the following table.

NOTE:
If there is more than one USB/DOT4 port available, choose the USB/DOT4 port with the highest port number, because this port is usually assigned to the last connected and detected USB print device. To adjust the width of the ports row in the Properties dialog box to see the full port name, put the cursor over the vertical line between Port and Description , click and hold the mouse button, and then move the mouse to the right until the port name is visible.


Hope this may help someone else!

Tony
My System SpecsSystem Spec
23 Feb 2010   #9

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro with Media Center
 
 

My System SpecsSystem Spec
19 Mar 2010   #10

Windows 7 Pro X64
 
 

I've not been on here for a while. Just a quick look to see if there were any progress.

Seems that you have sussed it, Tony

I'll give it ago and report back.

Many Thanks
My System SpecsSystem Spec
Reply

 Window 7 driver for hp 6122 printer




Thread Tools



Similar help and support threads for2: Window 7 driver for hp 6122 printer
Thread Forum
dell printer 720 incompatible with window 7 Drivers
Solved Can't install Lexmark printer driver because MS driver blocks it Drivers
Printer search window does not appear Network & Sharing
Solved Share Printer from Window 7 to Vista Network & Sharing
cant install printer driver when sharing HP printer Hardware & Devices
Device and Printer window is blank Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 09:53 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33