Windows 7 - Window 7 driver for hp 6122 printer

**jwt** · 12-05-2009

Cannot find driver for an HP 6122 printer or its equivalent 990C on Windows 7. Anyone know how to fix? Tried HP site but nothing there. jwt

**Bare Foot Kid** · 12-05-2009

Quote: Originally Posted by jwt

Cannot find driver for an HP 6122 printer or its equivalent 990C on Windows 7. Anyone know how to fix? Tried HP site but nothing there. jwt

Hello jwt, welcome to Seven Forums.

Have you tried a Vista driver in Compatibility Mode?

HP Deskjet 6122 Printer series- Download drivers and software - HP Business Support Center

dannyboy2005 · 01-19-2010

Quote: Originally Posted by Bare Foot Kid

Quote: Originally Posted by jwt

Cannot find driver for an HP 6122 printer or its equivalent 990C on Windows 7. Anyone know how to fix? Tried HP site but nothing there. jwt

Hello jwt, welcome to Seven Forums.

Have you tried a Vista driver in Compatibility Mode?

HP Deskjet 6122 Printer series- Download drivers and software - HP Business Support Center

This is a old forum, but i suppose better then clogging up the place with a new thread with the same question.

I also have a Deskjet 6122. At first i tried the installation disk, surprise surprise it didn't work.

I allowed windows update to find it, this never happened and printer still not working.

I've used the 990C work around by thats done nothing at all.

So..... What is the alternative?

Thanks
Dan

**TonyLangton** · 02-22-2010

I am in the same situation with a 6122 printer. Has anyone been successful in use a 690 driver? At least VISTA was able to use my printer. Is Windows 7 the bad guy or is it HP?

**Bare Foot Kid** · 02-22-2010

Quote: Originally Posted by TonyLangton

I am in the same situation with a 6122 printer. Has anyone been successful in use a 690 driver? At least VISTA was able to use my printer. Is Windows 7 the bad guy or is it HP?

Hello TonyLangton, welcome to Seven Forums!

We can't in all honesty blame MS for there not being a driver for an HP printer, now can we?

**Kari** · 02-22-2010

Quote: Originally Posted by jwt

Cannot find driver for an HP 6122 printer or its equivalent 990C on Windows 7. Anyone know how to fix? Tried HP site but nothing there. jwt

Try this:

Disconnect the printer
Go to Control Panel > Programs and Features, search and uninstall all HP Deskjet related applications, if any found
Click Start
Click Devices and Printers on the right pane
Click Add a printer
Click Add a local printer
Choose LPT1: (Printer Port), click Next
Choose HP from left pane, HP Deskjet 990c from the right pane
Follow the instructions on your screen. Do not connect the printer to computer before told to do so

It should work now. Good luck.

Kari

**TonyLangton** · 02-23-2010

Kari,

Thanks for the suggestion but it does not seem to do the trick. It shows the 990c as installed but it will not print a test page or print from a program. I was not prompted as to when to connect the printer. After the wizard went though the steps it asked if I wanted to print a test page. I clicked that but the printer was not connected so nother happenned. Then I connected the printer and it said a document was in queue so I deleted that and tried again and still nothing. I went thorugh the entire sequence again and still the same result. I even uninstalled my HP scanjet. I wonder if there are other files loaded that uninstall will not remove?

I really appreciate the efforts. This seems to be an issue that HP should work to offer a solution. I am very disgusted with their tech support and customer service. If I have to buy another printer it will not be an HP unless they step up to address this issue.

Tony

**TonyLangton** · 02-23-2010

Success! After trying a number of options the part that I was missing was to change the print port to USB. The following is what I applied that seems to be working:

Step two: Install the driver
Install the compatible print driver on the computer.

Make sure that the USB cable is not connected to the HP product.
From the Windows taskbar, click the Windows icon ( ), type control printers in the Start Search box, and then press Enter . The Printers window appears.
Click Add a printer and then click Add a local printer .
Click the Use an existing port check box.
In the Use an existing port drop-down list, select LPT1: (Printer Port) and then click Next .
Under Manufacturer on the Install the printer driver dialog box, select HP .
Under Printers , select the appropriate alternate print driver for the HP product and then click Next .
In the Printer name text box, type the HP product name and then click Next . The print driver starts to install.

NOTE:
The name of the alternate print driver appears as the default name. The name can be changed to the name of the HP product, if desired.

After a message appears on the computer that the product was added successfully, connect the USB cable to the product and to the computer.
On the Found New Hardware screen, click Cancel .

NOTE:
If multiple pop-up windows appear, click Cancel on each window.

Step three: Configure the driver
Configure the installed print driver.

In the Printers window, right-click the name of the HP product and then click Properties . The Properties dialog box appears.
Click the Ports tab.
Change the port from LPT1 to USB or DOT4 , as indicated in the following table.

NOTE:
If there is more than one USB/DOT4 port available, choose the USB/DOT4 port with the highest port number, because this port is usually assigned to the last connected and detected USB print device. To adjust the width of the ports row in the Properties dialog box to see the full port name, put the cursor over the vertical line between Port and Description , click and hold the mouse button, and then move the mouse to the right until the port name is visible.

Hope this may help someone else!

Tony

**Kari** · 02-23-2010

dannyboy2005 · 03-19-2010

I've not been on here for a while. Just a quick look to see if there were any progress.

Seems that you have sussed it, Tony

I'll give it ago and report back.

Many Thanks