Touchpad not working on vaio VGN-NR310E  

Hello

i recently installed windows 7 ultimate 64-bit on my laptop and my mousepad does not work. i have researched this site and read other threads of similar problems, and have tried the new ALPS driver for windows 7, but when i try and run the setup it tells me that it cannot run on my OS. Im using a usb mouse right now.

Model is VGN-NR310E

Thank You

Jiminyv said:

Hello

i recently installed windows 7 ultimate 64-bit on my laptop and my mousepad does not work. i have researched this site and read other threads of similar problems, and have tried the new ALPS driver for windows 7, but when i try and run the setup it tells me that it cannot run on my OS. Im using a usb mouse right now.

Model is VGN-NR310E

Thank You

Hi and welcome

You can run their vista driver if you install it in compatibility mode. download the correct one and right clcik the installer. go to properties>compatibily and check vista

they are here Sony eSupport - VGN-NR310E - Software Updates & Drivers

Hope this helps

ken J+

zigzag3143 said:

Jiminyv said:

Hello

i recently installed windows 7 ultimate 64-bit on my laptop and my mousepad does not work. i have researched this site and read other threads of similar problems, and have tried the new ALPS driver for windows 7, but when i try and run the setup it tells me that it cannot run on my OS. Im using a usb mouse right now.

Model is VGN-NR310E

Thank You

Hi and welcome

You can run their vista driver if you install it in compatibility mode. download the correct one and right clcik the installer. go to properties>compatibily and check vista

they are here Sony eSupport - VGN-NR310E - Software Updates & Drivers

Hope this helps

ken J+

Thanks for the reply, i tried what you said, even with all 3 vista options in the compatibility mode menu, and it still gives me a pop up that says, "You have to run the 64-bit version of DPinst.exe on this machine.


is there any other options?

From what I could read about this driver the one you need is in the post below.

Which is included in this Vaio Windows 7 clean install guide. Windows 7 64-bit clean install guide in FZ-190E

Direct link to the driver below.

ftp://ftp.vaio-link.com/PUB/VAIO/ORI...02.505.201.ZIP

chev65 said:

From what I could read about this driver the one you need is in the post below.

Which is included in this Vaio Windows 7 clean install guide. Windows 7 64-bit clean install guide in FZ-190E

Direct link to the driver below.

ftp://ftp.vaio-link.com/PUB/VAIO/ORI...02.505.201.ZIP

Thanks!


This looked so promising! but no bones. i just dont understand. it installed and in the mouse menus, it has all the settings and stuff and it actually says alps touchpad now too. i cant for the life of me find a setting to turn it on or off!

Jiminyv said:

chev65 said:

From what I could read about this driver the one you need is in the post below.

Which is included in this Vaio Windows 7 clean install guide. Windows 7 64-bit clean install guide in FZ-190E

Direct link to the driver below.

ftp://ftp.vaio-link.com/PUB/VAIO/ORI...02.505.201.ZIP

Thanks!


This looked so promising! but no bones. i just dont understand. it installed and in the mouse menus, it has all the settings and stuff and it actually says alps touchpad now too. i cant for the life of me find a setting to turn it on or off!

Did you do this.

Run the "setup.exe" inside the driver package and reboot as required.

That should be the one, I can't believe it's not working.

chev65 said:

Jiminyv said:

chev65 said:

From what I could read about this driver the one you need is in the post below.

Which is included in this Vaio Windows 7 clean install guide. Windows 7 64-bit clean install guide in FZ-190E

Direct link to the driver below.

ftp://ftp.vaio-link.com/PUB/VAIO/ORI...02.505.201.ZIP

Thanks!


This looked so promising! but no bones. i just dont understand. it installed and in the mouse menus, it has all the settings and stuff and it actually says alps touchpad now too. i cant for the life of me find a setting to turn it on or off!

Did you do this.

Run the "setup.exe" inside the driver package and reboot as required.

That should be the one, I can't believe it's not working.

yes, i did do that. it went through all the setup menus and then restarted.

about to try the one in the above post, i will report back.

right now i am seriously considering reinstalling vista home premium back on the machine...


*update*

the above option did not work either. looks like im going back to vista home, i would imagine that would tell me if i had a bad touchpad...