Getting your Nikon Coolscan to work on W7 x64  

Thank you for your reply.

I have now

1) Scanned film on my Windows 2000 computer and checked
that everything works. I use the FireWire card that followed
the scanner, PCI FW4 (Rev.2) made by Ratoc, which I
suppose is a 600 card. I use the Nikon Scan 4.0.2 driver here.

2) Moved the FireWire card to my Windows Vista computer and
tried to install the Nikon Scan 4.0.3 driver as you descibed above
and got the same message as you did about an incompatible driver.

3) Installed VueScan again on my Windows Vista computer, but
get the message (unlike you) in VueScan that 'No scanners were
found connected to your computer...'


Well, then it's likely a software issue after all. The 4.0.3 will
likely work when I upgrade to Windows 7. Perhaps scanners.inf
need some kind of modification to work on Vista?

OK, I got it installed on Vista :)

Follow these procedures here, Getting your Nikon Coolscan to work on W7 x64 but instead of looking under SBP2 IEEE 1394 Devices in Device Manager look under Imageing whatever is there update the driver per the instructions.

NOTE: If you have Vuescan installed, turn on the scanner then remove Vuescan. If it works like I think it might, you'll be presented with an item with a question mark under Other devices and below it an Unknown device with a yellow exclamation mark.... that's the item you update with the scanner.inf file.



Once the driver is installed Device Manager should have these



However, since you're having an issue with the scanner recognizing any scan software, these procedures may not work as you have another issue going on.

BTW do you have drivers installed for that 1394 card? You should. If not, you need to do that. That will probably explain why the scanner isn't recognized!!!

Also, does the motherboard have a 1394 FireWire port? If so use it! You don't have to use the FireWire card if the computer has one of it's own.

Let me know.

Having a bit of trouble with this, keep getting "Windows found driver software for your device but encountered an error while attempting to install it" ... anyone else with that problem?
Redid steps after taking a break to make sure I didn't forget something,.... if anyone has any ideas please please let me know,

thanks!

sygnus21 said:

For those wishing to get their Nikon Coolscan film scanners working under either Vista or Windows 7 64-bit editions here’s a solution….

Note - This fix applies to the 4000, 5000, 8000, and 9000 series scanners. I can't guarantee older scanners will work but it's worth a try. If not, check this post for help or tips for older scanners. And credit Steel Chn for the inf file. I'm just providing an already built modified file that includes the Nikon 5000. Now...

Before you get started: Remove Vuescan if installed. You can re-install it after these procedures.

1- Download this file Nikon Scan 4.0.3 from Nikon's site drivers for Windows Vista 32-bit. Yes, Vista 32-bit.

2- Then go my website and download this zip file - scanners.zip (includes 5000 fix)

3- Extract and save the scanners.inf file to a location or folder of your choosing...

Example: I created a folder called Nikon Files. After I install the Nikon Scan software, I'll then place the Nikon Files folder inside the NKScan4 folder located at...

C:\Program Files (x86)\Nikon\NkScan4 - Thus the NKScan4 folder now contains the Nikon Files folder and will look like this... C:\Program Files (x86)\Nikon\NkScan4\Nikon Files

4- Now install the Nikon Scan software you downloaded and after the installation, go to....

C:\Program Files (x86)\Common Files\Nikon\Driver\Scan1394 (see note) and copy this file NKScnUSD.dll to the same folder (Example: Nikon Files) that the scanners.inf file is in.

Thus the Nikon Files folder should now contain these two files... NKScnUSD.dll and scanners.inf

NOTE: If your scanner is USB than the folder will be ScanUSB instead of Scan1394.

Once that’s done….

5- Power up the scanner and make sure the Firewire or USB cable is connected to the computer.

6- Cancel any dialogue boxes looking for drivers if they appear.

7- Go to Device Manager – Control Panel, Device Manager and look for the "Unknown Device" (your scanner) with the yellow triangle.

8- Right click on it and choose "Update Driver Software" then choose "Browse my computer for driver software"

9- Click "Browse" and find the location or folder where you put the scanners.inf file. Example: C:\Program Files (x86)\Nikon\NkScan4\Nikon Files and click "Next" This will/should install the driver (scanners.inf) you extracted from the zip file for your scanner.

10- That’s it – Your Nikon Scan software should now be fully functional.


Good luck :)

- Is this a USB or FireWire connection?
- Is it possible to post a screen shot of your Device Manager?

Thanks

Sorry about that, its USB.

The screenshot is attached.

Thanks! mucho!

sygnus21 said:

- Is this a USB or FireWire connection?
- Is it possible to post a screen shot of your Device Manager?

Thanks

When you installed the scan software, did you re-boot? If not, try re-booting and try again. Aslo make sure you're trying to install the driver I supplied.

Thanks for the reply and suggestion!!
Unfortunately I still get the same error, put in this thread as reference...

Any ideas?

sygnus21 said:

When you installed the scan software, did you re-boot? If not, try re-booting and try again. Aslo make sure you're trying to install the driver I supplied.

- I have to ask.... What version of Windows are you installing the software on?

- Where did you get the inf file from??? - If you didn't get it from my website, that may be a problem.

Give this file a try - scanners.zip I ask that you let me know the results.

Let me 1st say thanks for all your time! and I hope I'm not wasting it? I've tried your fix twice with no success, but my problem seems to be different than these other posts. The software opens fine then errors "no active device" ? I can't get windows to even recognize that my scanner is plugged in , so I can't update driver - no unkown device and no Yellow triangle. I will tell that It's been a couple of years since I used it on my old Dell xp, but I went back to my xp and same problem, both computers have ieee1394 cards that I bought and installed, both recognize the cards drivers are working properly? Maybe I need a new firewire cable or maybe my scanner is not working properly?

Any help would be greatly appreciated!
Thanks in advance!