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Windows 7: Getting your Nikon Coolscan to work on W7 x64

18 Jan 2011   #221
Gardenerbob

Win7 professional64 bit
 
 
Nikon Scan Still Hangs up

Well Sygnus,
I deleted all the programs, drivers , folders, etc., and turned off my firewalls and tried a clean install.
I still get the same results...
Nikon Scan opens and then greys out and is nonresponsive.

The Device Manager shows the scanner to be working properly.

Hope we can find the problem...
TIA Bob




Attached Thumbnails
Getting your Nikon Coolscan to work on W7 x64-screenshot.png  
My System SpecsSystem Spec
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18 Jan 2011   #222
Gardenerbob

Win7 professional64 bit
 
 

I tried another route.
My laptop is running win 7 32 bit. Nikon Scan works like a charm on it. So I can work again, albeit in a roundabout way....
So, it must be some setting on my PC that is interfering with Nikon Scan.
Any Thoughts?
Bob
My System SpecsSystem Spec
18 Jan 2011   #223
sygnus21

Windows 10 Pro
 
 

Hi Gardenerbob,

It's hard to say what the problem is, especially since I don't have access to your PC (not that I'm asking to).

However is your scanner firewire or usb, I forget? If USB, have you tried a different port?
My System SpecsSystem Spec
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18 Jan 2011   #224
Gardenerbob

Win7 professional64 bit
 
 

Firewire-I installed the firewire card that came with the scanner. I just realised my motherboard has a firewire connector as well. Both show that they are working properly.
Right now I just don't know what else I can do.
Bob
My System SpecsSystem Spec
18 Jan 2011   #225
sygnus21

Windows 10 Pro
 
 

If you PC already has a FireWire card and you don't need to one that came with the sacnner, remove it. Than see if the scanner works.
My System SpecsSystem Spec
18 Jan 2011   #226
kuja

x64 ultimate
 
 

My bad, this was in respone to an earlier response when you asked me what OS I was using... it was a bit ago..

Quote   Quote: Originally Posted by sygnus21 View Post
Quote   Quote: Originally Posted by kuja View Post
Using 2k8 standard however trying on 2k7 too.. just trying to get it working wherever I can ...

Quote   Quote: Originally Posted by kuja View Post
Thanks for the reply and suggestion!!
Unfortunately I still get the same error, put in this thread as reference...

Any ideas?
@ kuja,

Sorry but I'm completely lost to what is is your trying to say or convey?
My System SpecsSystem Spec
19 Jan 2011   #227
Gardenerbob

Win7 professional64 bit
 
 

I removed the extra Firewire card. Unfortunately, the same result.
Bob
My System SpecsSystem Spec
19 Jan 2011   #228
Gardenerbob

Win7 professional64 bit
 
 

Another thought....
When I go to Devices and Printers and click on the scanner, I get an error message ' Install WIA Driver to use this device'.
Is that different from the driver I installed?
Thanks Again-Bob
My System SpecsSystem Spec
19 Jan 2011   #229
sygnus21

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by Gardenerbob View Post
When I go to Devices and Printers and click on the scanner, I get an error message ' Install WIA Driver to use this device'.
That's normal. You don't (neither does anyone else) have a WIA (Windows Imaging Acquisition) have a driver for that scanner thus that error message.

What the WIA drivers allow you to do is use Windows interface for the scans instead of the Nikon software. The drivers I provide include that feature. In fact I'm not sure the official ones did either, though I could be wrong.

Anyway back to you current situation.... it sounds like a conflict between the desktop and the scanner but I have no idea what that conflict as this is the first time I've heard of such an issue.

You also state that the procedures worked with your laptop, so you're obviously doing them right.

Do you have all the Windows updates for the desktop?

Also, can you post a screen shot of your Device Manager showing the "Texas Instruments 1394 OHCI.... controller" as show here - Getting your Nikon Coolscan to work on W7 x64

Thanks
My System SpecsSystem Spec
19 Jan 2011   #230
Gardenerbob

Win7 professional64 bit
 
 

Attached screenshot showing coolscan 9000 and 1394 controller.
Looks good to me.
Bob


Attached Thumbnails
Getting your Nikon Coolscan to work on W7 x64-screenshot-c.png  
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 Getting your Nikon Coolscan to work on W7 x64




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