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Windows 7: Getting your Nikon Coolscan to work on W7 x64


23 Feb 2010   #21

Windows 7
 
 

Thanks for the thought, Sygnus, but I think that for some reason the Nikon Scan software never installed. The path on my C: is different from yours, so the problem is there...

your path C:\Program Files (86)\Nikon\NkScan4\

mine C:\Program Files (86)\Common Files\Nikon\Driver

I don't have a Nikon folder under Program Files (86)--I have to go into Common Files to find the Nikon Folder, and then, in that Nikon Folder there is a Driver file but no NkScan4. I don't know why this is the case, but it explains why your fix for the driver works like a charm and also(possibly) why I can't open the Scan 4 software.

Oddly, in my programs menu, I have a link to Scan 4, which will not open, and a link to the Scan 4 Read Me file, which does open. Hmm.

So I uninstalled Nikon Scan, rebooted, then reinstalled Nikon 4.0.3 from the Nikon site, installed, rebooted. Still no Nikon Scan software, but your driver fix is still fine. Scanner is plugged in and recognized by the system, but no software to do any work.

Where have I screwed up? What is preventing the Scan software from installing?

thanks for any additional advice!

My System SpecsSystem Spec
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23 Feb 2010   #22

Windows 7
 
 

Searched C:\ for Nikon Scan 4, found a folder on this path

C:\Windows\twain_32\Nikon\Nikon Scan 4.0\Nikon Scan 4

This opens as a wordpad file. No .exe file here, either, but is this the problem? Is there some gap between the 32 bit update from Nikon and my x64 system?
My System SpecsSystem Spec
24 Feb 2010   #23

Windows 8.1 Pro
 
 

Like I said earlier, reinstall the software.

And you should have this folder (C:\Program Files (86)\Common Files\Nikon\Driver) in the common files. I have that one as well.

The fact that you don't have C:\Program Files (86)\Nikon\NkScan4 says the program got moved or deleted somehow. And I say that because you have the shortcuts, which wouldn't be there if the program never installed. Somehow it got deleted or moved. If it's not in C:\Program Files (86) than it's not installed. Period.

Again, reinstall the program and let me know if it works!
My System SpecsSystem Spec
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24 Feb 2010   #24

Windows 8.1 Pro
 
 

Quote   Quote: Originally Posted by snow View Post
Searched C:\ for Nikon Scan 4, found a folder on this path

C:\Windows\twain_32\Nikon\Nikon Scan 4.0\Nikon Scan 4

This opens as a wordpad file. No .exe file here, either, but is this the problem? Is there some gap between the 32 bit update from Nikon and my x64 system?
Yeah, you're are supposed to have that folder as well. I also have it.

Again, if you have nothing here - C:\Program Files (86)\Nikon\NkScan4, then that is the problem!!! Which is why the shortcuts aren't working - because the program itself is missing.
My System SpecsSystem Spec
25 Feb 2010   #25

Windows 7
 
 

Have tried to reinstall multiple times. Nikon Scan software will not install. Something is preventing it, though your driver fix works. Thanks for your efforts with this.

I re-read the SteelChn thread, and someone else with the Coolscan 4000 had similar issues--driver fix works perfectly, but no Nikon Scan software. As per advice there, I tried free download of VueScan to test whether driver fix actually works. Success. Vuescan recognized the Coolscan straight away, preview and scan went perfectly. So yes, absolutely, the fix you offered here to update the driver for Windows 7 works on the Coolscan 4000. Thanks.

One other suggestion in the thread was to do a clean install and then try again with the Scan 4.0.3 fix offered here. So am now wondering if I should just stick with the VueScan software, or do a clean install in the hope that the clean install will repair whatever prevents the NikonScan software from installing. I dread this, but would welcome your opinion. Maybe having the pain of a clean install now will prevent the pain of having to do it somewhere down the road.

Thanks for your help Sygnus, you've been over-the-top generous.
My System SpecsSystem Spec
25 Feb 2010   #26

Windows 8.1 Pro
 
 

Quote   Quote: Originally Posted by snow View Post
I tried free download of VueScan to test whether driver fix actually works. Success. Vuescan recognized the Coolscan straight away, preview and scan went perfectly. So yes, absolutely, the fix you offered here to update the driver for Windows 7 works on the Coolscan 4000. Thanks.
Thanks for the credit, but the fix provided by me and others has nothing to do with whether Vuescan works or not.

Vuescan works because it provide its own proprietary driver with its software. You didn't even need to try my fix and Vuescan still would have worked. So using Vuescan to test whether my fix worked it a false positive. Which, incidentally, is why I clearly state that you must remove Vuescan "prior" to trying this fix.

Quote:
Before you get started: Remove Vuescan if installed! You can re-install it after these procedures if you choose.
At any rate I don't know why the Nikon Scan wouldn't install. Are you running Windows 7 x64? And did you get the scan software from the link I provided? Is it version 4.0.3 for Vista?

Something sounds strange because you have all the other install locations except the C: Program Files. That says that there was a partial install, and/or something got moved or deleted. Oh well.

As for Vuescan, I'm keenly aware of it and usually recommend it to those who can't get their scanners working. It's a nice program because it covers a whole range of scanners from various manufacturers. I personally prefer Nikon Scan over it mainly because of the Digital ICE in the Nikon Scan software. Never could understand or get use to Vuscan's solution.

Glad you got the scanner working though.
My System SpecsSystem Spec
25 Feb 2010   #27

Windows 7
 
 


Somehow gave you the wrong impression so would like a chance to correct that.


Quote:
Vuescan works because it provide its own proprietary driver with its software. You didn't even need to try my fix and Vuescan still would have worked. So using Vuescan to test whether my fix worked it a false positive. Which, incidentally, is why I clearly state that you must remove Vuescan "prior" to trying this fix.


I did not have VueScan until I downloaded the trial version yesterday.

VueScan gives you an option to use just the software, or the software and a driver. You can select to use just the VueScan software at installation. I chose to trial just the software and declined the offer of the proprietary driver. So I used the driver fix posted here (and not the VueScan driver) with the VueScan scanning software.


Quote:
At any rate I don't know why the Nikon Scan wouldn't install. Are you running Windows 7 x64? And did you get the scan software from the link I provided? Is it version 4.0.3 for Vista?
Yes, yes and yes. There is some problem still not identified that prevents this from installing or reinstalling. And though I am aware of VueScan's great reputation, would still prefer to use the NikonScan software if possible. I used it on mu old XP so I am used to it and I like it.

Just want you to know that I really appreciate your help, your time and your effort, with this.
My System SpecsSystem Spec
25 Feb 2010   #28

Windows 8.1 Pro
 
 

I took no offense it what you said, and perhaps I may have misunderstood what you were saying in giving me credit. I just wanted you to understand how Vuescan works and it appears you do.

As for the install issue with Nikon Scan, I have no idea why it isn't "fully" installing. I would ask that you check one more place - C:\Program Files, instead of C:\Program Files (x86). May the Nikon Scan software installed there?
My System SpecsSystem Spec
01 Mar 2010   #29
vrb

Windows 7 64bit
 
 

I wonder if anyone can help please?
I tried following the instructions but my Windows 7 64bit machine doesn't seem to want to install the driver (I have a Nikon Coolscan IV) - it comes up with error "Windows could not find driver software for your device" after I've pointed it to the folder with the scanners.inf and the NKScnUSD.dll

I note, however, in the device manager that it is coming up as simply "LS-40 ED" could it be that that name isn't recognised?

Hope you can help..
My System SpecsSystem Spec
01 Mar 2010   #30

Windows 8.1 Pro
 
 

Unfortunately the instructions are only for the Nikon Coolscan 4000, 5000, 8000, and 9000 series. The older lV & V coolscans aren't supported here.

Sorry.

You can follow the suggestions in this post if you like but I can't guarantee it'll work - Getting your Nikon Coolscan to work on W7 x64

Good luck
My System SpecsSystem Spec
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 Getting your Nikon Coolscan to work on W7 x64




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