Getting your Nikon Coolscan to work on W7 x64  

Hi,

I'm still struggling to get my LS-40 running on W7 74 Bits via USB.
I 've copied the .inf file and the .dll file to the new directory Nikon.
The .inf file I used includes the LS-40 and is executed via Driver update.

After it is installed I get an error message that a fault occured during update of the driver. The device will not start (error code 10).

The LS40 still works on my old PC (XP 32 bits), so the equipment is OK.

Has anybody encoutered this problem and been able to solve it?

Regards, Yabbytail

Hi Yabbytail,

This fix isn't really applicable to the LS-40 so I can't guarantee it'll work, but since your scanner is USB go back to step #4

4- Now install the Nikon Scan software you downloaded and after the installation, go to....

and make sure you take note of this....

NOTE: If your scanner is USB than the folder will be ScanUSB instead of Scan1394.

So... instead of.....

C:\Program Files (x86)\Common Files\Nikon\Driver\Scan1394

It would be....

C:\Program Files (x86)\Common Files\Nikon\Driver\ScanUSB


In short, since your scanner is USB, the folder you're looking for is ScanUSB

coppy NKScnUSD.dll from there and follow the instructions provided on the first page of this thread.

Let me know.

PS. You might want to have a look here.... Getting your Nikon Coolscan to work on W7 x64

Thanks for your quick reply! I executed the procedure for USB, but stil get the error code 10. I found the following solution for a similar problem by Jaasland on social.technet.microsoft.com/Forums/en/w7itprohardware/thread (June 22, 2010). He succeeded (after encoutering the error code 10) in using his LS-40 on W7 64b by connecting it to his PC via an old USB hub capable of USB1.1. Appearantly the PC-USB connections gave the problem.
I still have to try this at home, but I will report my progress.

Yabbytail

Yabbytail said:

using his LS-40 on W7 64b by connecting it to his PC via an old USB hub capable of USB1.1. Appearantly the PC-USB connections gave the problem.

He's basically saying he had a bad cable.

Hi Signus 21,

I tried new cables as well as a generic hub. After deleting the driver en reinstalling it, still code 10; device cannot be started. My PC has a ASUS P7P55DE motherboard with USB 3.

Lukily my wife came home late tonight, so I plugged the LS-40 in her notebook W7, 64 b also. On that machine it works perfectly (I used the NikonUsbScanners.inf and . cat of www.fastpictureviewer.com based on your design).
So I'm convinced that you did a wonderfull job for all Nikon-scanner owners.
I really don't know who to blame for my own problems.....(see screendump, in (double)Dutch).

Thanks for your help!

Yabbytail

I'm not exactly clear on what you're saying, but if the scanner works on your wife's pc, but not on yours, the problem is your PC.

You might want to try a different USB port. I'm sure all the ports on your motherboard are not usb 3.0, some of them have to be 2.0.

I have a gigabyte motherboard that also has USB 3.0 ports, but it aslo has 2.0 as well. In fact most of the USB ports (6) on my board are 2.0 while only 2 ports are 3.0

My point.... find a 2.0 port and see if the scanner works.

Also, did you see this post.... Getting your Nikon Coolscan to work on W7 x64

Anyways give this file a try - scanners.zip it incorporates the fix from the above post. I can't guarantee it'll work, but it's worth at try. I ask that you let me know the results.

Thanks

I think the problem of my desktop PC must be somewhere in the Windows installation.
The hardware works (scanner itself, USB ports, cables, other USB equipment works as well). The driver works (allbeit on other W7 64b PC's).
The PC is a one week old and I encountered some problems installing drivers for the motherbord.
I 'm now thinking of reinstalling the OS image and start again .....

Yabbytail

If you do, and you use the file in my post above let me know what happens.

Thanks.

Hi Sygnus21,

After installing W7 from scratch I started off with using he same method I used on my wifes notebook. I was dissapointed to find out that it failed on my desktop.
After trying different ports and cable again; no succes.

Finally after using your proposal (that is; installing the nikonscan 4.03 and installing the sanner.inf and .dll copied from the common files) ; TADAA!

Well; thanks for your continous support and attention. You made my day

I hope this discussion will help others to keep trying too. It's worth it!
Thanks again and goodbye.

Yabbytail

Yabbytail said:

Finally after using your proposal (that is; installing the nikonscan 4.03 and installing the sanner.inf and .dll copied from the common files) ; TADAA!

Sorry, I'm confused

That was the whole purpose of writing those instructions. As for the Nikonscan software, I tell you to download it in step 1, than install it in step 4.

Anyways you got it working :)

BTW which inf file did you use? The one from my website, or the one I posted here?

Thanks