Sorry romke, I've not seen or heard that issue. I also run Windows 7 Ultimate x64 and haven't had any problems. Do/did you have Vuescan installed? Did you remove it first?
Hmmm.... I don't know what to think at the moment. I did a OS reinstall a couple of weeks ago and haven't installed the scanner software yet. I'll install it now and see If I find anything and let you know.
Later.
Hi romke, So I just installed the Scanner software following my own instructions as written and everything is working. In fact I did a scan and without issue.
Did you re-boot when asked to do so after the Nikon Scan software was installed?
Did you get this dialogue box when you installed the driver per the instructions?
Did you choose Install this driver software anyway? You should have.
Let me know.
sygnus21,
my apologies for this late reply.
i also tried to get the scanner to work on a windows 2000 system. after installing the software and starting up Nikon Scan the software reported a hardware failure and told me to shut down and restart the scanner. i then got another error message telling me there was no active scanner.
i contacted the local Nikon service department and they told me that a hardware fault was the most likely cause and that problems can be caused by transport - these things seem to be very sensitive to drops and impact blows during transport. i shipped the scanner to them and indeed they found some parts that need repair/changing.
it will take some time before i get back the scanner and will proceed then. it might well be that a hardware fault was the only cause for the reported problems. when i get the scanner back i will first try it on a windows 2000 system, when that is ok, i will see whether it will also work on a windows 7 64 bit system as per your instructions. if not, i will reinstall the software and files as per your suggestions.
thanks sofar for the instructions given.
Well at least you know the unit is bad. So as you say, we'll see what happens when you get it back. BTW, may I ask how much Nikon is charging? This of course is assuming it's out of warranty.
I ask becaue mine sits on my computer desk and after some failed gaming sessions, followed by some frustrated desk pounding, I can only wonder about the impact felt by the scanner :) I'm sure at least a calibration is in order :)
Thanks
I tried to follow the above instruction, but it was still not work!
A bit more information might be helpful.
Thanks.
I have no vuescan in my win7, so I just installed nikon scan vista 32 bit and got the scanners.inf file from your link. First, I put scanners.inf file into the folder in name of Nikon Files, while I also copied the file in name of NKScnUSD.dll on the same folder in name of Nikon Files. Final, I turned on the power of my coolscan and tried to use manual install the driver under window device manager. However, it did not find any driver in the Nikon Files folder.
I have finished to install my V ED, but it don't need to do the complex copy and paste file folder procedure.
It only need to download nikon scan from Nikon Official web site and do the normal install.
Then, download this driver folder : http://www.fastpictureviewer.com/bin...Scanners64.zip
Final, open window device manager and select the above driver folder and finish
sygnus21,
so far the Nikon service department was most helpful.
they do charge a standard fee of Euro 40 for checking what is wrong. If you accept their findings and want the repair you will not have to pay that amount.
they also have a standard fee for repairs: Euro 150 for this scanner plus the cost of parts. In my case the latter will be around 130 Euro.
that all ends up to a significant amount, but given the price of the scanner does not seem excessive.
i must say i was pretty amazed by their standard of service, knowledge and the way they treated me so far. after all, we are talking about a scanner that is out of production for about five years and was recently acquired by me in another country.
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