Bluetooth not working on Gateway NV44 Windows 7 HELP!  

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  1. darkassain
    Posts : 2,899
    Windows 7 Ult x64(x2), HomePrem x32(x4), Server 08 (+VM), 08 R2 (VM) , SuSe 11.2 (VM), XP 32 (VM)
       New #21

    aylmer said:
    heres a screenshot of my device manager which as 2 pages included
    alright do it again but this time showing hidden devices...
    goto view menu and choose "show hidden devices"
    you dont have to open non-plug and play devices as this is a long list of usually "kernel drivers not having to do with bluetooth
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  3. aylmer
    Posts : 21
    Windows 7
    Thread Starter
       New #22

    This is a view including hidden devices, do you need me to expand any of the folders?
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  4. darkassain
    Posts : 2,899
    Windows 7 Ult x64(x2), HomePrem x32(x4), Server 08 (+VM), 08 R2 (VM) , SuSe 11.2 (VM), XP 32 (VM)
       New #23

    aylmer said:
    This is a view including hidden devices, do you need me to expand any of the folders?
    network adapters...


    it seems that its not being detected at all...
    it might (and i mean might) mean that the bluetooth chip has failed...
    or that it might not be even there at all...
    are you sure this laptop is supposed to have a bluetooth adapter?
    if it does i would take up with Gateway or the store where it was bought...
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  6. aylmer
    Posts : 21
    Windows 7
    Thread Starter
       New #24

    darkassain said:
    aylmer said:
    This is a view including hidden devices, do you need me to expand any of the folders?
    network adapters...


    it seems that its not being detected at all...
    it might (and i mean might) mean that the bluetooth chip has failed...
    or that it might not be even there at all...
    are you sure this laptop is supposed to have a bluetooth adapter?
    if it does i would take up with Gateway or the store where it was bought...
    ok im going to see if i can get to tech support through gateway

    Thanks for your help I really appreciate it, comes a long way
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  7. darkassain
    Posts : 2,899
    Windows 7 Ult x64(x2), HomePrem x32(x4), Server 08 (+VM), 08 R2 (VM) , SuSe 11.2 (VM), XP 32 (VM)
       New #25

    aylmer said:
    darkassain said:
    aylmer said:
    This is a view including hidden devices, do you need me to expand any of the folders?
    network adapters...


    it seems that its not being detected at all...
    it might (and i mean might) mean that the bluetooth chip has failed...
    or that it might not be even there at all...
    are you sure this laptop is supposed to have a bluetooth adapter?
    if it does i would take up with Gateway or the store where it was bought...
    ok im going to see if i can get to tech support through gateway

    Thanks for your help I really appreciate it, comes a long way
    glad i could help
      My Computer
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  8. ARussell
    Posts : 1
    Windows 7 Home Premium 64 bit
       New #26

    How did this work out? I have the same computer and the same problem.

    I thought Blue Tooth was supposed to come with this model, but since it didn't work I purched two different USB Bluetooth dongles today and neither of them can connect.
      My Computer
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