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Windows 7: USBPORT.SYS causing BSOD

12 Dec 2009   #1

Windows 7 (64 bit)

I just upgraded to Windows 7 (64 bit) last weekend by doing a clean install from a purchase. I am currently using a HP Pavilion a6500f computer with a 500GB hard drive. I have been getting BSOD errors over the last several days and it is driving me crazy. I am considering going back to XP or Vista if I can't get this fixed soon.

All of the mindump files mention USBPORT.SYS. I'm assuming that has something to do with my usb ports which only have the following items attached:
  1. HP Deskjet F4280 Printer
  2. Linksys USB Network Adapter
  3. WD 500GB My Passport (plugged in some of the time)
I ran Driver Detective to see if there was an out of date USB driver, but nothing showed. I've included some screenshots of the scan.


Attached Thumbnails
USBPORT.SYS causing BSOD-disk-detective-1.jpg   USBPORT.SYS causing BSOD-disk-detective-2.jpg   USBPORT.SYS causing BSOD-disk-detective-3.jpg  
Attached Files
File Type: rar 121209-24523-01.rar (25.2 KB, 159 views)
My System SpecsSystem Spec
12 Dec 2009   #2

Windows 7 Ultmate 32 bit 6.1.7600 Build 7600

Hi Alexrogers,
I'm wondering if there is a BIOS update to address the USB issue? Also I would go to the System properties and turn the off "automatic restart" when a blue screen occurs so you can see the STOP:0x0000 error message and research it.

To turn that option off go to Control Panel > System icon> click Advanced System Settings > Under the
"Startup and System Recover" heading click the "Settings" button and uncheck the box for "Automatically Restart".
My System SpecsSystem Spec
12 Dec 2009   #3

Windows 7 SP1 x64 build 7601.21701

Microsoft Windows USB Core Team Blog : List of the latest USB hotfixes for each Windows version

this those 2 fixes... how much ram do you have btw? i see you do have nvidia board...
My System SpecsSystem Spec



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