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Windows 7: Driver problems

13 Dec 2009   #1

windows 7
 
 
Driver problems

I installed windows 7 ultimate/64 bits on my computer (sony vaio vgn-fz340e running windows vista/32bits) but after the installation the card reader and camera don't run. Somebody could help with this issue please? are there up dated drivers?

My System SpecsSystem Spec
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13 Dec 2009   #2

Windows 7 x86/x64, Server 2008r2, Web Server 2008
 
 

Have you tried to run the driver in vista compatibility mode?
My System SpecsSystem Spec
14 Dec 2009   #3

Windows 7 ultimate 64 bit / XP Home sp3
 
 

Welcome to seven forums joselo: Just in case your unfamiliar how to run in compatibility mode here is a tutorial Compatibility Mode Please post back with results. It can help others that may have a simular issue Tanks Fabe
My System SpecsSystem Spec
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15 Dec 2009   #4

windows 7
 
 

Quote   Quote: Originally Posted by mckillwashere View Post
Have you tried to run the driver in vista compatibility mode?
Thanks mckillwashere I'm gonna tray that.........
My System SpecsSystem Spec
15 Dec 2009   #5

Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64
 
 

This reminds me why I hate Sony...you can't choose your OS in their driver listings because they don't support anything on your computer that isn't the default OS

...anyhow here is the page for your drivers...Sony eSupport - VGN-FZ340E - Software Updates & Drivers

Install what you need in Compatibility Mode mentioned above
My System SpecsSystem Spec
16 Dec 2009   #6

windows 7
 
 

Quote   Quote: Originally Posted by thefabe View Post
Welcome to seven forums joselo: Just in case your unfamiliar how to run in compatibility mode here is a tutorial Compatibility Mode Please post back with results. It can help others that may have a simular issue Tanks Fabe
Thanks thefabe after fallowing your tutorial my card reader is working but I still having problems with my camera. It's installed but for some reason when I tray to use it appears to be in use by another program or it can't be detected. What else could I do?
My System SpecsSystem Spec
31 Jan 2010   #7

Windows 7 x64
 
 
Same issue with VGN-FZ340e vaio.

Tried all the drivers I can find, but although the camera and microphone are recognized, they both return zero results when I try to use them (black camera picture and no audio).

Seems to me that if Sony were more forthcoming with their assistance on this that when I coose to upgrade I'd stick with them as a provider? As it is, I won't be going back to them. I know for a fact they have comparable hardware but refuse to help you step 'outside the box', even when your warranty is already over.

Selling an X64 compatible machine with only vista 32 bit seems ridiculous to me, and if the end user wants to reinstall another OS they should give you as much info as they can and point out that once you do it, they won't support the system anymore - that would suite me!

My first option was to downgrade to XP-32, but since I now have virtually everything running under Windows 7-64 apart from the camera and Microphone, I think they should be able to help somewhat! I'll dig up the actual hardware the 340e has and post it shortly just in case somebody can point at the right drivers, but I think it's the Sony Firmware parser that's stopping it from working correctly....
My System SpecsSystem Spec
31 Jan 2010   #8

Windows 7 ultimate 64 bit / XP Home sp3
 
 

If the devices are recognized you can go to device manager.right click on the device>properties>details tab>drop sown menu >hardware id (first one) Copy and Pate the hardware id string then we can see if we can find a compatible driver. Please provide 32 or 64 bit version of windows seven you using. Thanks. Fabe
My System SpecsSystem Spec
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