Quote: Originally Posted by Karendukelow
windows 7 will not recognise either of my printers no matter what I do.
I have reinstalled the drivers
and clicked the XP service pack 2 in compatability as I was advised on one site but it does not work - I am very frustrated with the amount of things causing trouble with Windows 7!
In the search box, by start menu, type services. Once there look for print spooler. Make sure it is set to running and automatic.
In printers and other devices, right click on your printer and then troubleshoot
Make sure your printer is listed as default in the printer and other devices section
If your printer is not listed in "printer and other devices", get back to us.