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Windows 7: unhappy with windows 7


22 Dec 2009   #1

windows 7 Ultimate
 
 
unhappy with windows 7

I have a new Dell Inspiron with Windows 7 ultimate and am extremely frustrated!

Now my TurtleBeach video capture (USB) device and my HP PCS 500 scanner do not work. I am not able to find drivers so there goes another couple of hundred dollars to replace perfectly good hardware that worked fine in XP. Hopefully, I can fine some generic drivers that will support my older but very critical hardware.

My System SpecsSystem Spec
.

22 Dec 2009   #2

Windows 7 Ultimate RTM (Technet)
 
 

Quote   Quote: Originally Posted by russ29 View Post
I have a new Dell Inspiron with Windows 7 ultimate and am extremely frustrated!

Now my TurtleBeach video capture (USB) device and my HP PCS 500 scanner do not work. I am not able to find drivers so there goes another couple of hundred dollars to replace perfectly good hardware that worked fine in XP. Hopefully, I can fine some generic drivers that will support my older but very critical hardware.
If there are Vista drivers, those will work, and you might even give the XP drivers a go.
My System SpecsSystem Spec
22 Dec 2009   #3

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Quote   Quote: Originally Posted by russ29 View Post
I have a new Dell Inspiron with Windows 7 ultimate and am extremely frustrated!

Now my TurtleBeach video capture (USB) device and my HP PCS 500 scanner do not work. I am not able to find drivers so there goes another couple of hundred dollars to replace perfectly good hardware that worked fine in XP. Hopefully, I can fine some generic drivers that will support my older but very critical hardware.
I understand that you are angry and frustrated, computers are expensive and in this economy money is hard to come by. Allow me to assure you the members of this forum can correct the problems that you are having.

I am sure that I cannot fix everything, now, but just give us time with a few simple adjustments, you will enjoying the best OS, ever made.
First type device manager in the search (by start button). Then look for (I think yellow) warnings that drivers are not up to date. If you find any go to the web site and get the most current. If as you say they are not available, use Vista or you could use XP in compatibility mode.
Follow the instructions given at this forum. Questions or problems?, just come back and let us know. I can assure you the help that you will get here is more valuable than the paid services you can find elsewhere. All we ask is for a little patience.
Take care, if we do not cross paths again, others will and you will be very pleased with the results.
My System SpecsSystem Spec
.


22 Dec 2009   #4

 

Filling out your system specs and letting us know if you are using 7 x32 or 7 x64 would help too.
My System SpecsSystem Spec
22 Dec 2009   #5

W7 RTM Ultimate x64
 
 

Quote   Quote: Originally Posted by MacGyvr View Post
Quote   Quote: Originally Posted by russ29 View Post
I have a new Dell Inspiron with Windows 7 ultimate and am extremely frustrated!

Now my TurtleBeach video capture (USB) device and my HP PCS 500 scanner do not work. I am not able to find drivers so there goes another couple of hundred dollars to replace perfectly good hardware that worked fine in XP. Hopefully, I can fine some generic drivers that will support my older but very critical hardware.
If there are Vista drivers, those will work, and you might even give the XP drivers a go.
If they don't work as standard, don't forget to try Compatibility mode.
My System SpecsSystem Spec
23 Dec 2009   #6

Windows 8.1 Pro
 
 

Quote   Quote: Originally Posted by russ29 View Post
I have a new Dell Inspiron with Windows 7 ultimate and am extremely frustrated!

Now my TurtleBeach video capture (USB) device and my HP PCS 500 scanner do not work. I am not able to find drivers so there goes another couple of hundred dollars to replace perfectly good hardware that worked fine in XP. Hopefully, I can fine some generic drivers that will support my older but very critical hardware.
As far as your scanner goes, you could try Vuescan from Hamrick if you can't find a driver, though the cost of the software/driver will be $40. However you could try the trial version first to see if it works. It may be better than replacing the scanner.


As for this...

Quote   Quote: Originally Posted by RogerR View Post
Filling out your system specs and letting us know if you are using 7 x32 or 7 x64 would help too.
That helps alot See "How to Ask For Help" link in my sig. If you don't feel like reading that, you could at least tell us what version of Windows you're running.

Thanks
My System SpecsSystem Spec
23 Dec 2009   #7

 
 

Whilst I can understand the the OPs frustration, the fault is not with Windows Seven, but with the device manufacturers themselves.

Don't forget that these companies release new products as well - and if they continue to support older tech, they won't sell as much new tech
My System SpecsSystem Spec
23 Dec 2009   #8

Windows 7 ultimate 64 bit / XP Home sp3
 
 

Quote:
Don't forget that these companies release new products as well - and if they continue to support older tech, they won't sell as much new tech
Unfortunately true. Tutorial on installing drivers in compatibility mode. Just in case you didn't know Compatibility Mode
My System SpecsSystem Spec
23 Dec 2009   #9

windows 7 Ultimate
 
 

Thanks to all who have offered help. While I do realize that older tech may not be upgraded to support the new OS, it is still frustrating that the hardware that was supported in XP is no longer working in 7u. I will follow your suggestions and try to install the devices thru XP compatibility or locate a generic driver.

I did update my hardware profile. It now includes details about my 'puter...
My System SpecsSystem Spec
23 Dec 2009   #10

64-bit Windows 8.1 Pro
 
 

You are always free to return to Windows XP... The frustration that you seem to be suffering isnt worth it...
My System SpecsSystem Spec
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 unhappy with windows 7




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