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Windows 7: Samsung BlackJack II Drivers Will Not Install Properly

26 Dec 2009   #1

Windows 7 (64-Bit)
Samsung BlackJack II Drivers Will Not Install Properly

Alright so, I just got a new computer yesterday and it just so happened to have Windows 7 64-Bit on it. I am a new user, that in a few days has switched from XP to 7. I own a Samsung BlackJack II, which I have done countless modifications to, and now, I cannot seem to sync it up, let alone, connect it to my computer. When I plug it in, via USB. It worked the first time, synced it and everything with Windows Mobile Device Center, but then when I unplugged and replugged it in, driver's were corrupt(obviously), and tried uninstalling it all, and then reinstalling them all, drivers and WMDC, and I get a little notification that informs me that the drivers were unsuccessfully installed. Which is no longer making any sense to me... At all! lol, so I was wandering could you guys help me out here? I'm new to Windows 7 and I hope that this Community, gives me a lot of insight, and information to get back on my feet.

Thank You,

My System SpecsSystem Spec

26 Dec 2009   #2

Microsoft Community Contributor Award Recipient

Windows 7 Ult, Windows 8.1 Pro,

The Windows 7 compatiblity page shows a ? for support with Windows 7.
Windows 7 Compatibility Samsung Samsung BlackJack II SGH-i617 GSM Smartphone
My System SpecsSystem Spec
27 Dec 2009   #3

Windows 7 (64-Bit)

Oh man, they would! lol

Thanks, chev65
My System SpecsSystem Spec

06 Jan 2010   #4

windows 7 64-bit

Feel the same pain...spent much time on with Samsung and ATT with very little help. In fact ATT tried to tell me that I would need to add a data plan to make it work. Wrong answer ....I pay enough to these guys and see no reason why it is not backwards compatible with newer OS's. Funny that they offered me a payable upgrade with data plan - that's nice !! We deserve better.

After several mins on hold they sent me this self tutuorial that supposedly will work. I haven't tried it yet so we'll see? -- best hopeful solution I have at this stage.

ATT Requested Tutorial:

To view the tutorial - click here
My System SpecsSystem Spec
06 Jan 2010   #5

windows 7 64-bit
No help

Tutorial was worthless as still trying to push Activesync for syncing phone but not compatible with Window 7 OS - we are using Windows Mobile Device Center. After three calls to ATT they agreed that there is NO solution right now. No help
I guess we have to keep checking back and hope for best or buy new phone or revert back to XP
My System SpecsSystem Spec

 Samsung BlackJack II Drivers Will Not Install Properly

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