First I'd like to say I've tried google and spent 3 hours with HP customer support. I have a brand new dm3t series laptop. There are two issues that I'm having with the laptop that no one can seem to figure out. I literally had an HP tech remote access my laptop and spend an hour trying to figure out what was wrong.
I have tried system restore, recovery, re installation of drivers
and really everything else they've asked me to do. I turn to the forum to see if anyone is can help, thanks much.
1) First issue is very annoying. When I awake my computer from sleep the mouse is very sluggish and doesn't hardly respond to the track pad. Furthermore, the mouse is a magnify glass and when I do try to move the mouse via track pad it just zooms in and out. Oddly enough, after a few minutes of sitting there the mouse starts to work again. It's almost like the mouse has to warm up. It is very frustrating.
2) Second issue is the display on battery power. When on battery power the screen CONSTANTLY is dimming and brightening itself. For instance as I'm typing this thread the screen is brightening and dimming for no apparant reason. I'm not sure why and i'm sure it is wasting my battery. I've tried all sorts of power management tips/ticks and still nothing.
Any help would be appreciated, should I just return it? What can I do?