I have a Sony Vaio VPCEB1S1E, Windows 7 x64.
I see the bluetooth icon in the system tray, the device is turned on (from the Wi-fi utility software that comes with the Vaio) and the bluetooth service is started. If I click on the tray icon, "Allow device to connect" is greyed out. If I click on "Add a device" it just scans forever and doesn't find any devices (I tried a discoverable mouse and two separate, discoverable, nokia phones).
Nokia phones can find the laptop when scanning for bluetooth devices but they can't connect (Laptop doesn't actually respond).
1. I tried upgrading to the latest bluetooth firmware found on Sony Support website. It installed fine, but problem remains
2. I removed bluetooth broadcom software and tried to reinstall the latest version from broadcom site. The installer says "please turn on your bluetooth device" and won't go forward, so I guess it can't find it?
3. I tried removing all the bluetooth drivers from device manager, but that resulted in Windows using it's default drivers which didn't solve the problem.
Also, not sure if it's related: My Microsoft Bluetooth Notebook Mouse 5000 isn't listed under "Bluetooth devices" but it appears under "Devices and printers" and cannot be removed (the right click menu doesn't have the option). Before, it used to show under bluetooth devices.
Not sure what triggered the problem. Any help would be appreciated.