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Windows 7: External HDD not recognized ...

11 Jan 2010   #1

 
 
External HDD not recognized ...

Hello there,

This problem of mine is somehow unique, as I didn't find anything on the web that solves this.

Recently I've upgraded from WinXP to Windows 7 ultimate. I have in my possession an external Verbatim HDD (500GB) that I use to backup my stuff.

When connecting the HDD the device is installed and you can see it in "My Computer" with the other drives.
After about 20 seconds, or when I try to copy data into the HDD, windows says "USB Device Not Recognized" and stopps displaying it as a drive.
In the Device Manager, I get the "Unknown Device" in the relevant USB port. Surely, I used all my ports to verify this issue.

As it appears, this only happens in Windows 7, not in previous versions of windows.

Can someone PLEASE help me get through this crisis ?


My System SpecsSystem Spec
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11 Jan 2010   #2

Windows 7 Professional x64
 
 

Welcome!

Try updating your USB and chipset drivers. Also try to find drivers for your hard drive.

Hope this helps,
~Jonathan
My System SpecsSystem Spec
12 Jan 2010   #3

 
 
Got it ..

Bad USB cable .....

Thanks man !
My System SpecsSystem Spec
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12 Jan 2010   #4

Windows 7 Professional x64
 
 

Sweet! That's not something I think of as often as I should.

Glad you got it working.
My System SpecsSystem Spec
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 External HDD not recognized ...




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