External HDD not recognized ...  


  1. dildror
    Posts : 3
    7
       New #1

    External HDD not recognized ...


    Hello there,

    This problem of mine is somehow unique, as I didn't find anything on the web that solves this.

    Recently I've upgraded from WinXP to Win7 ultimate. I have in my possession an external Verbatim HDD (500GB) that I use to backup my stuff.

    When connecting the HDD the device is installed and you can see it in "My Computer" with the other drives.
    After about 20 seconds, or when I try to copy data into the HDD, windows says "USB Device Not Recognized" and stopps displaying it as a drive.
    In the Device Manager, I get the "Unknown Device" in the relevant USB port. Surely, I used all my ports to verify this issue.

    As it appears, this only happens in Win7, not in previous versions of windows.

    Can someone PLEASE help me get through this crisis ?
      My Computer
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  3. Jonathan_King
    Posts : 13,354
    Windows 7 Professional x64
       New #2

    Welcome!

    Try updating your USB and chipset drivers. Also try to find drivers for your hard drive.

    Hope this helps,
    ~Jonathan
      My Computer
    Quote Quote

  4. dildror
    Posts : 3
    7
    Thread Starter
       New #3

    Got it ..


    Bad USB cable .....

    Thanks man !
      My Computer
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  6. Jonathan_King
    Posts : 13,354
    Windows 7 Professional x64
       New #4

    Sweet! That's not something I think of as often as I should.

    Glad you got it working.
      My Computer
    Quote Quote

 

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