She just does the lan drivers for realtek, if you need something else you need to go to that source. Make sure you check your spam folder as that is where I found her first email. She's emailing from China..so that might be why it ended up in there, i'm not sure. Also it's gonna take at least 24 hours and with the weekend upon us, you might not see a reply til monday. Don't give up. Make sure you are telling her you need the NIC or lan driver for a realtek product for windows 7.
..one more thing might help. I have noted that there are a lot of these boards out there and not everyone is having the same nic card problems. My personal belief is that the drivers that they do have are working with a newer version of the bios. I never updated my bios so I think that's what the problem is. I mean there have to be a TON of these motherboards out there yet most people that have them don't have the same nic connection issues as I was having. just my 2 cents..