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Windows 7: HP Driver Error

30 Jan 2010   #1

Microsoft Windows 7
HP Driver Error


I just recently installed Windows 7 32bit onto my computer.

Once I attempted to install my drivers for my HP Printer it said that my drivers weren't compatible with Windows 7.

I was then instructed to go to HP website and find a Windows 7 32bit compatible driver there. I then found and downloaded this driver: HP Deskjet and Officejet Full Feature Software and Drivers HP PSC 1315 All-in-One Printer - HP technical support (South Africa - English)

My printer model is a HP psc 1315 all-in-one.

My install goes smoothly until I reach the "Finalising Installation" and then I get this error:

I am able to use my printer to scan and make photocopies, but I can't print. I have also tried to get the driver through Windows Update, but when I browse through the HP models it doesn't appear there.

Can someone please assist me with this problem? It would be extremely appreciated

My System SpecsSystem Spec
30 Jan 2010   #2

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro with Media Center

Hello Triton, welcome to the Seven Forums.

Try this:
  • Disconnect the printer from computer
  • Uninstall all drivers for your printer you have installed (Device Manager)
  • Uninstall all PSC 1315 software you have installed (Control Panel > Programs and Features)
  • Open Devices and Printers
  • Click Add a printer
  • Click Add a local printer
  • Use existing port LPT1:, click Next
  • Choose HP on the left pane and HP PSC 1310 series on the right
    Name:  PSC1315.PNG
Views: 195
Size:  37.9 KB
  • Click Next and follow the instructions
  • Do not connect the printer before you are told to do so
This should work.


My System SpecsSystem Spec
30 Jan 2010   #3

Microsoft Windows 7

Thanks a lot Kari,

This seems to have solved my problem and my printer is in 100% working conditions once again

Thanks a lot for your assistance, it is very much appreciated.
My System SpecsSystem Spec
30 Jan 2010   #4

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro with Media Center

I'm happy it worked for you.

My System SpecsSystem Spec
06 Sep 2010   #5

Windows 7 Home Premium 32bit

I have a similar problem with my HP psc 1315 all-in-one. I have done the above procedure and seamed all fixed (no more errors and at the end told me : advice ready to use) but when i try to print something nothing happens and in printer details under the status cell there is just a blank space.

i have tried to connect the printer when it told, before, after install, after restart pc.(every time doing again the all procedure from the first point).
I can only use it to make photocopies.

Pls help me, i'm going mad...
My System SpecsSystem Spec
25 Aug 2011   #6

windows 7 ultimate 32bit
Hp psc 1315 error with windows 7 ultimate 32 bit

hi guys,
i have recently formatted pc with windows 7 ultimate 32 bit and i am haivng hp psc 1315 since 6 yrs.
when i am trying to install hp psc software which is shown on hp website which is compatible with my pc version it shows error as "hp psc 1310 series driver not found".
my scanner and copier works but printer not working.
i have tried all tricks with internet but nothing works.

when i am trying to install from add printer option and hp brand it shows all printers except hp psc 1315...
please suggest me
My System SpecsSystem Spec
14 Jun 2012   #7

Win Xp

hi jakhsnil, I worked hp psc 1350 driver for hp psc 1310. Performance good.
My System SpecsSystem Spec

 HP Driver Error

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