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Windows 7: Problems with ATI video driver on Win7 x64

08 Feb 2010   #21
Greenius

Windows 7 Ultimate x64
 
 

Hardware Ids:
PCI\VEN_1002&DEV_68E0&SUBSYS_02941025&REV_00
PCI\VEN_1002&DEV_68E0&SUBSYS_02941025
PCI\VEN_1002&DEV_68E0&CC_030000
PCI\VEN_1002&DEV_68E0&CC_0300


My System SpecsSystem Spec
.

08 Feb 2010   #22
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

One very good reason that the regular Cat 10.1 won't install for you, there is no support for that video card in it. Pretty sure the same can be said about the mobility modder, it doesn't show that it works with that card either.

Have you tried the driver for it from Acer?
My System SpecsSystem Spec
08 Feb 2010   #23
Greenius

Windows 7 Ultimate x64
 
 

Yeah. And, as I recall, when installing it in custom mode there was no option to install driver itself... As I posted above.
My System SpecsSystem Spec
.


08 Feb 2010   #24
Trpla

win 7 x64
 
 

PCI\VEN_1002&DEV_68E0&SUBSYS_033E1025&REV_00
PCI\VEN_1002&DEV_68E0&SUBSYS_033E1025
PCI\VEN_1002&DEV_68E0&CC_030000
PCI\VEN_1002&DEV_68E0&CC_0300

These are mine, i also installed the drivers from the acer website but with no results.
Clean install of windows 7 same problems
My System SpecsSystem Spec
08 Feb 2010   #25
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

Trpla in your case not sure why the driver from Acer isn't installing as the DevID is in the INF. Greenius no idea why but yours isn't, something to take up with Acer as it is their responsibility to modify the drivers as needed for the video cards they sell/support.

Greenius one thing you can try with the Acer driver is to add the DevID yourself. Just unzip it and go to the,

VGA_ATI_8.672.3.0_W7x86W7x64_A\Packages\Drivers\Display

folder and open either W7_INF or W76A_INF (32 and 64 bit respectively) and open the C7_92448.inf in Notepad. Scroll down to the [ATI.Mfg.NTamd64.6.1] section then keep scrolling till you come to the 5470 listing and change one of them to match with your cards DevID. Then try installing again.

If that doesn't work (this goes for both of you) try installing the driver manually through Device Manager (if you haven't already), by selecting "Update Driver" and pointing it to the folder with the INF in it.
My System SpecsSystem Spec
08 Feb 2010   #26
Greenius

Windows 7 Ultimate x64
 
 

Hei! I tried to add DevID, but... After downloading VGA driver folder from Acer Homepage for my exact model, for Win7 Ultimate x64 (for my exact video adapter too, as I was hoping) and opening setup info file, all I can see is ATI Mobility Radeon HD 4000 series. Not the 5000 series, which is the one I have. Or not... Weird- on my laptops' sticker there is HD 5470, but in many hardware review sites there is said that this laptop has HD 4570... Haven't checked all places but now I'm not shure which is mine...
My System SpecsSystem Spec
08 Feb 2010   #27
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

There for me,

Code:
[Manufacturer]
%ATI% = ATI.Mfg, NTamd64.6.1

[ATI.Mfg.NTamd64.6.1]
"ATI Mobility Radeon HD 2400 XT" = ati2mtag_M72, PCI\VEN_1002&DEV_94C8&SUBSYS_011A1025
"ATI Mobility Radeon HD 2400 XT " = ati2mtag_M72, PCI\VEN_1002&DEV_94C8&SUBSYS_012C1025
"ATI Mobility Radeon HD 2400 XT  " = ati2mtag_M72, PCI\VEN_1002&DEV_94C8&SUBSYS_012B1025
"ATI Mobility Radeon HD 2600" = ati2mtag_M76, PCI\VEN_1002&DEV_9581&SUBSYS_012C1025
"ATI Mobility Radeon HD 2600 " = ati2mtag_M76, PCI\VEN_1002&DEV_9581&SUBSYS_012B1025
"ATI Mobility Radeon HD 3400 Series" = ati2mtag_M72, PCI\VEN_1002&DEV_95C4&SUBSYS_013D1025
"ATI Mobility Radeon HD 3400 Series " = ati2mtag_M72, PCI\VEN_1002&DEV_95C4&SUBSYS_011F1025
"ATI Mobility Radeon HD 3470" = ati2mtag_M72, PCI\VEN_1002&DEV_95C4&SUBSYS_013E1025
"ATI Mobility Radeon HD 3470 " = ati2mtag_M72, PCI\VEN_1002&DEV_95C4&SUBSYS_013B1025
"ATI Mobility Radeon HD 3470  " = ati2mtag_M72, PCI\VEN_1002&DEV_95C4&SUBSYS_01401025
"ATI Mobility Radeon HD 3470   " = ati2mtag_M72, PCI\VEN_1002&DEV_95C4&SUBSYS_01401025
"ATI Mobility Radeon HD 3470    " = ati2mtag_M72, PCI\VEN_1002&DEV_95C4&SUBSYS_01211025
"ATI Mobility Radeon HD 3470     " = ati2mtag_M72, PCI\VEN_1002&DEV_95C4&SUBSYS_011F1025
"ATI Mobility Radeon HD 3470      " = ati2mtag_M72, PCI\VEN_1002&DEV_95C4&SUBSYS_013F1025
"ATI Mobility Radeon HD 3470       " = ati2mtag_M72, PCI\VEN_1002&DEV_95C4&SUBSYS_01381025
"ATI Mobility Radeon HD 3470        " = ati2mtag_M72, PCI\VEN_1002&DEV_95C4&SUBSYS_013C1025
"ATI Mobility Radeon HD 3470         " = ati2mtag_M72, PCI\VEN_1002&DEV_95C4&SUBSYS_02201025
"ATI Mobility Radeon HD 3470          " = ati2mtag_M72, PCI\VEN_1002&DEV_95C4&SUBSYS_024B1025
"ATI Mobility Radeon HD 3650" = ati2mtag_M76, PCI\VEN_1002&DEV_9591&SUBSYS_01451025
"ATI Mobility Radeon HD 3650 " = ati2mtag_M76, PCI\VEN_1002&DEV_9591&SUBSYS_01211025
"ATI Mobility Radeon HD 3650  " = ati2mtag_M76, PCI\VEN_1002&DEV_9591&SUBSYS_013D1025
"ATI Mobility Radeon HD 3650   " = ati2mtag_M76, PCI\VEN_1002&DEV_9591&SUBSYS_01381025
"ATI Mobility Radeon HD 3650    " = ati2mtag_M76, PCI\VEN_1002&DEV_9591&SUBSYS_013C1025
"ATI Mobility Radeon HD 3650     " = ati2mtag_M76, PCI\VEN_1002&DEV_9591&SUBSYS_02201025
"ATI Mobility Radeon HD 3650      " = ati2mtag_M76, PCI\VEN_1002&DEV_9591&SUBSYS_024B1025
"ATI Mobility Radeon HD 4330" = ati2mtag_M9x, PCI\VEN_1002&DEV_9552&SUBSYS_02801025
"ATI Mobility Radeon HD 4330 " = ati2mtag_M9x, PCI\VEN_1002&DEV_9552&SUBSYS_02851025
"ATI Mobility Radeon HD 4330  " = ati2mtag_M9x, PCI\VEN_1002&DEV_9552&SUBSYS_02881025
"ATI Mobility Radeon HD 4330   " = ati2mtag_M9x, PCI\VEN_1002&DEV_9552&SUBSYS_028B1025
"ATI Mobility Radeon HD 4330    " = ati2mtag_M9x, PCI\VEN_1002&DEV_9552&SUBSYS_02821025
"ATI Mobility Radeon HD 4330     " = ati2mtag_M9x, PCI\VEN_1002&DEV_9552&SUBSYS_02651025
"ATI Mobility Radeon HD 4330      " = ati2mtag_M9x, PCI\VEN_1002&DEV_9552&SUBSYS_022A1025
"ATI Mobility Radeon HD 4330       " = ati2mtag_M9x, PCI\VEN_1002&DEV_9552&SUBSYS_022B1025
"ATI Mobility Radeon HD 4330        " = ati2mtag_M9x, PCI\VEN_1002&DEV_9552&SUBSYS_03041025
"ATI Mobility Radeon HD 4570" = ati2mtag_M9x, PCI\VEN_1002&DEV_9553&SUBSYS_019E1025
"ATI Mobility Radeon HD 4570 " = ati2mtag_M9x, PCI\VEN_1002&DEV_9553&SUBSYS_013B1025
"ATI Mobility Radeon HD 4570  " = ati2mtag_M9x, PCI\VEN_1002&DEV_9553&SUBSYS_015E1025
"ATI Mobility Radeon HD 4570   " = ati2mtag_M9x, PCI\VEN_1002&DEV_9553&SUBSYS_013C1025
"ATI Mobility Radeon HD 4570    " = ati2mtag_M9x, PCI\VEN_1002&DEV_9553&SUBSYS_017E1025
"ATI Mobility Radeon HD 4570     " = ati2mtag_M9x, PCI\VEN_1002&DEV_9553&SUBSYS_02011025
"ATI Mobility Radeon HD 4570      " = ati2mtag_M9x, PCI\VEN_1002&DEV_9553&SUBSYS_021E1025
"ATI Mobility Radeon HD 4570       " = ati2mtag_M9x, PCI\VEN_1002&DEV_9553&SUBSYS_013D1025
"ATI Mobility Radeon HD 4570        " = ati2mtag_M9x, PCI\VEN_1002&DEV_9553&SUBSYS_02591025
"ATI Mobility Radeon HD 4570         " = ati2mtag_M9x, PCI\VEN_1002&DEV_9553&SUBSYS_02611025
"ATI Mobility Radeon HD 4570          " = ati2mtag_M9x, PCI\VEN_1002&DEV_9553&SUBSYS_02801025
"ATI Mobility Radeon HD 4570           " = ati2mtag_M9x, PCI\VEN_1002&DEV_9553&SUBSYS_02851025
"ATI Mobility Radeon HD 4570            " = ati2mtag_M9x, PCI\VEN_1002&DEV_9553&SUBSYS_02881025
"ATI Mobility Radeon HD 4570             " = ati2mtag_M9x, PCI\VEN_1002&DEV_9553&SUBSYS_028B1025
"ATI Mobility Radeon HD 4570              " = ati2mtag_M9x, PCI\VEN_1002&DEV_9553&SUBSYS_02821025
"ATI Mobility Radeon HD 4570               " = ati2mtag_M9x, PCI\VEN_1002&DEV_9553&SUBSYS_02651025
"ATI Mobility Radeon HD 4570                " = ati2mtag_M9x, PCI\VEN_1002&DEV_9553&SUBSYS_022A1025
"ATI Mobility Radeon HD 4570                 " = ati2mtag_M9x, PCI\VEN_1002&DEV_9553&SUBSYS_022B1025
"ATI Mobility Radeon HD 4570                  " = ati2mtag_M9x, PCI\VEN_1002&DEV_9553&SUBSYS_020E1025
"ATI Mobility Radeon HD 4570                   " = ati2mtag_M9x, PCI\VEN_1002&DEV_9553&SUBSYS_02051025
"ATI Mobility Radeon HD 4570                    " = ati2mtag_M9x, PCI\VEN_1002&DEV_9553&SUBSYS_02121025
"ATI Mobility Radeon HD 4570                     " = ati2mtag_M9x, PCI\VEN_1002&DEV_9553&SUBSYS_02961025
"ATI Mobility Radeon HD 4650" = ati2mtag_M9x, PCI\VEN_1002&DEV_9480&SUBSYS_019E1025
"ATI Mobility Radeon HD 4650 " = ati2mtag_M9x, PCI\VEN_1002&DEV_9480&SUBSYS_015E1025
"ATI Mobility Radeon HD 4650  " = ati2mtag_M9x, PCI\VEN_1002&DEV_9480&SUBSYS_017E1025
"ATI Mobility Radeon HD 4650   " = ati2mtag_M9x, PCI\VEN_1002&DEV_9480&SUBSYS_02011025
"ATI Mobility Radeon HD 4650    " = ati2mtag_M9x, PCI\VEN_1002&DEV_9480&SUBSYS_013D1025
"ATI Mobility Radeon HD 4650     " = ati2mtag_M9x, PCI\VEN_1002&DEV_9480&SUBSYS_02591025
"ATI Mobility Radeon HD 4650      " = ati2mtag_M9x, PCI\VEN_1002&DEV_9480&SUBSYS_021E1025
"ATI Mobility Radeon HD 4650       " = ati2mtag_M9x, PCI\VEN_1002&DEV_9480&SUBSYS_02611025
"ATI Mobility Radeon HD 4650        " = ati2mtag_M9x, PCI\VEN_1002&DEV_9480&SUBSYS_02521025
"ATI Mobility Radeon HD 4650         " = ati2mtag_M9x, PCI\VEN_1002&DEV_9480&SUBSYS_020E1025
"ATI Mobility Radeon HD 4650          " = ati2mtag_M9x, PCI\VEN_1002&DEV_9480&SUBSYS_02051025
"ATI Mobility Radeon HD 4650           " = ati2mtag_M9x, PCI\VEN_1002&DEV_9480&SUBSYS_02961025
"ATI Mobility Radeon HD 4670" = ati2mtag_M9x, PCI\VEN_1002&DEV_9488&SUBSYS_019E1025
"ATI Mobility Radeon HD 4670 " = ati2mtag_M9x, PCI\VEN_1002&DEV_9488&SUBSYS_021E1025
"ATI Mobility Radeon HD 4670  " = ati2mtag_M9x, PCI\VEN_1002&DEV_9488&SUBSYS_02521025
"ATI Mobility Radeon HD 5145" = ati2mtag_M9x, PCI\VEN_1002&DEV_9553&SUBSYS_03111025
"ATI Mobility Radeon HD 5145 " = ati2mtag_M9x, PCI\VEN_1002&DEV_9553&SUBSYS_031C1025
"ATI Mobility Radeon HD 5145  " = ati2mtag_M9x, PCI\VEN_1002&DEV_9553&SUBSYS_036D1025
"ATI Mobility Radeon HD 5165" = ati2mtag_M9x, PCI\VEN_1002&DEV_9480&SUBSYS_031C1025
"ATI Mobility Radeon HD 5165 " = ati2mtag_M9x, PCI\VEN_1002&DEV_9480&SUBSYS_03111025
"ATI Mobility Radeon HD 5165  " = ati2mtag_M9x, PCI\VEN_1002&DEV_9480&SUBSYS_036D1025
"ATI Mobility Radeon HD 5470" = ati2mtag_Manhattan, PCI\VEN_1002&DEV_68E0&SUBSYS_03561025
"ATI Mobility Radeon HD 5470 " = ati2mtag_Manhattan, PCI\VEN_1002&DEV_68E0&SUBSYS_03681025
"ATI Mobility Radeon HD 5470  " = ati2mtag_Manhattan, PCI\VEN_1002&DEV_68E0&SUBSYS_036D1025
"ATI Mobility Radeon HD 5470   " = ati2mtag_Manhattan, PCI\VEN_1002&DEV_68E0&SUBSYS_031C1025
"ATI Mobility Radeon HD 5470    " = ati2mtag_Manhattan, PCI\VEN_1002&DEV_68E0&SUBSYS_03111025
"ATI Mobility Radeon HD 5470     " = ati2mtag_Manhattan, PCI\VEN_1002&DEV_68E0&SUBSYS_036D1025
"ATI Mobility Radeon HD 5470      " = ati2mtag_Manhattan, PCI\VEN_1002&DEV_68E0&SUBSYS_033E1025
"ATI Mobility Radeon HD 5470       " = ati2mtag_Manhattan, PCI\VEN_1002&DEV_68E0&SUBSYS_03471025
"ATI Mobility Radeon HD 5470        " = ati2mtag_Manhattan, PCI\VEN_1002&DEV_68E0&SUBSYS_033D1025
"ATI Mobility Radeon HD 5470         " = ati2mtag_Manhattan, PCI\VEN_1002&DEV_68E0&SUBSYS_02961025
"ATI Mobility Radeon HD 5470          " = ati2mtag_Manhattan, PCI\VEN_1002&DEV_68E0&SUBSYS_02051025
"ATI Mobility Radeon HD 5470           " = ati2mtag_Manhattan, PCI\VEN_1002&DEV_68E0&SUBSYS_03641025
"ATI Mobility Radeon HD 5470            " = ati2mtag_Manhattan, PCI\VEN_1002&DEV_68E0&SUBSYS_037E1025
"ATI Mobility Radeon HD 5470             " = ati2mtag_Manhattan, PCI\VEN_1002&DEV_68E0&SUBSYS_03821025
"ATI Mobility Radeon HD 5470              " = ati2mtag_Manhattan, PCI\VEN_1002&DEV_68E0&SUBSYS_03791025
"ATI Mobility Radeon HD 5470               " = ati2mtag_Manhattan, PCI\VEN_1002&DEV_68E0&SUBSYS_04121025
"ATI Mobility Radeon HD 5650" = ati2mtag_Manhattan, PCI\VEN_1002&DEV_68C1&SUBSYS_03681025
"ATI Mobility Radeon HD 5650 " = ati2mtag_Manhattan, PCI\VEN_1002&DEV_68C1&SUBSYS_038C1025
"ATI Mobility Radeon HD 5650  " = ati2mtag_Manhattan, PCI\VEN_1002&DEV_68C1&SUBSYS_036D1025
"ATI Mobility Radeon HD 5650   " = ati2mtag_Manhattan, PCI\VEN_1002&DEV_68C1&SUBSYS_031C1025
"ATI Mobility Radeon HD 5650    " = ati2mtag_Manhattan, PCI\VEN_1002&DEV_68C1&SUBSYS_03111025
"ATI Mobility Radeon HD 5650     " = ati2mtag_Manhattan, PCI\VEN_1002&DEV_68C1&SUBSYS_036D1025
"ATI Mobility Radeon HD 5650      " = ati2mtag_Manhattan, PCI\VEN_1002&DEV_68C1&SUBSYS_04121025
"ATI Mobility Radeon HD 5650       " = ati2mtag_Manhattan, PCI\VEN_1002&DEV_68C1&SUBSYS_03581025
"ATI Mobility Radeon HD 5650        " = ati2mtag_Manhattan, PCI\VEN_1002&DEV_68C1&SUBSYS_035C1025
"ATI Mobility Radeon HD 5650         " = ati2mtag_Manhattan, PCI\VEN_1002&DEV_68C1&SUBSYS_03561025
"ATI Mobility Radeon HD 5650          " = ati2mtag_Manhattan, PCI\VEN_1002&DEV_68C1&SUBSYS_035A1025
"ATI Mobility Radeon HD 5650           " = ati2mtag_Manhattan, PCI\VEN_1002&DEV_68C1&SUBSYS_030A1025
"ATI Mobility Radeon HD 5650            " = ati2mtag_Manhattan, PCI\VEN_1002&DEV_68C1&SUBSYS_033E1025
"ATI Mobility Radeon HD 5650             " = ati2mtag_Manhattan, PCI\VEN_1002&DEV_68C1&SUBSYS_03471025
"ATI Mobility Radeon HD 5650              " = ati2mtag_Manhattan, PCI\VEN_1002&DEV_68C1&SUBSYS_033D1025
"ATI Mobility Radeon HD 5650               " = ati2mtag_Manhattan, PCI\VEN_1002&DEV_68C1&SUBSYS_02961025
"ATI Mobility Radeon HD 5650                " = ati2mtag_Manhattan, PCI\VEN_1002&DEV_68C1&SUBSYS_02051025
"ATI Mobility Radeon HD 5650                 " = ati2mtag_Manhattan, PCI\VEN_1002&DEV_68C1&SUBSYS_03641025
"ATI Mobility Radeon HD 5650                  " = ati2mtag_Manhattan, PCI\VEN_1002&DEV_68C1&SUBSYS_037E1025
"ATI Mobility Radeon HD 5650                   " = ati2mtag_Manhattan, PCI\VEN_1002&DEV_68C1&SUBSYS_03821025
"ATI Mobility Radeon HD 5650                    " = ati2mtag_Manhattan, PCI\VEN_1002&DEV_68C1&SUBSYS_03791025
"ATI Mobility Radeon. HD 5470" = ati2mtag_Manhattan, PCI\VEN_1002&DEV_68E0&SUBSYS_035C1025
"ATI Mobility Radeon. HD 5470 " = ati2mtag_Manhattan, PCI\VEN_1002&DEV_68E0&SUBSYS_03581025
"ATI Mobility Radeon. HD 5470  " = ati2mtag_Manhattan, PCI\VEN_1002&DEV_68E0&SUBSYS_035A1025
"M82" = ati2mtag_M72, PCI\VEN_1002&DEV_95C4&SUBSYS_011F1025
"M82 " = ati2mtag_M72, PCI\VEN_1002&DEV_95C4&SUBSYS_012B1025
"M86" = ati2mtag_M76, PCI\VEN_1002&DEV_9591&SUBSYS_011F1025
"ATI Mobility Radeon HD 3650       " = ati2mtag_M76, PCI\VEN_1002&DEV_9591&SUBSYS_0704107B
"ATI Mobility Radeon HD 3650        " = ati2mtag_M76, PCI\VEN_1002&DEV_9591&SUBSYS_0704107B
"ATI Mobility Radeon HD 4650            " = ati2mtag_M9x, PCI\VEN_1002&DEV_9480&SUBSYS_0704107B
and here is the INF with the first 5470 listed changed to your card's ID,

C7_92448.txt

Change the .txt to .inf, then replace the INF in the Acer folder with this one.


My System SpecsSystem Spec
08 Feb 2010   #28
Greenius

Windows 7 Ultimate x64
 
 

Ok, thx, I'll try. Just one more thing- does it means something if my inf file is called C7_84363 instead of yours- C7_92448. Or maybe I should just rename it?
My System SpecsSystem Spec
08 Feb 2010   #29
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

Yeah, it says I got it from the wrong model. I used the 5740G and not the 7540G, which would probably be a better bet for you as it is a newer driver. Download the driver from the 5740G and then replace the INF in it with the one I uploaded.
My System SpecsSystem Spec
08 Feb 2010   #30
Trpla

win 7 x64
 
 

Will replacing the ini file work for me?
My System SpecsSystem Spec
Reply

 Problems with ATI video driver on Win7 x64




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