Issue with my friend's Network Adapter  


  1. Posts : 9
    Windows 7 Ultimate 64 Bit
       #1

    Issue with my friend's Network Adapter


    So my Friend recently upgraded his old Laptop (Dell Latitude C840) from Win XP to Windows 7 32bit. The only issue was that his network adapter was not being recognized. He couldn't connect to the Internet either wirelessly nor through Ethernet. I was perplexed and couldn't help him over the phone. I tried telling him to enable, disable the drivers in device manager but nothing seemed to work. I found the Dell driver download page for his laptop but am confused as to which one of the network drivers would fix his network adapter. Here is the link, could you give me some advice as to what to do next?
      My Computer


  2. Posts : 150
    Windows 7 Ultimate 64-Bit
       #2

    Hi there, Try these drivers for the wireless.

    Drivers and Downloads

    And this for the ethernet

    Drivers and Downloads

    See if they help!
      My Computer


  3. Posts : 4,280
    Windows 7 ultimate 64 bit / XP Home sp3
       #3

    And don't forget if they aren't windows Seven drivers to use compatibility mode to install. Fabe Compatibility Mode Also fromm\ the looks of the amount of different models avalible he may need to figure out which one he is actually using.http://support.dell.com/support/down...&catid=&impid=
    Last edited by thefabe; 13 Feb 2010 at 23:52.
      My Computer


  4. Posts : 173
    Windows 7
       #4

    Here is more information about how to find drivers for your hardware that isn't working: Update a driver for hardware that isn't working properly. Here is additional troubleshooting information: Why can?t I connect to the Internet?.

    Cheers,
    Tara
    Windows Outreach Team
      My Computer


  5. Posts : 9
    Windows 7 Ultimate 64 Bit
    Thread Starter
       #5

    Thanks for the help guys, I downloaded a driver off of Download.com that people said was compatible. He then used that driver temporarily to get onto the internet and update again through windows update. Now he's got both his wireless and his Ethernet working. Thanks again.
      My Computer


 

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