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Windows 7 - hp office jet j4550 all in one printer

 
02-14-2010   #1


windows 7
 
 

hp office jet j4550 all in one printer

i have a hp office jet j4550 all in one printer that,s four months old it worked great with vista but will not work with windows 7 i have been to the hp site and downloaded the updates that supposedly fix it but it still does,nt work can anybody help me please



thanks

My System SpecsSystem Spec
02-14-2010   #2


 


Hello Pedink, welcome to the Seven Forums.

Here's something you could try:


  1. Disconnect your printer from computer
  2. Uninstall all HP OfficeJet drivers and software you have installed on your Windows 7 machine
  3. Open Start > Devices and Printers
  4. Click Add a printer
    hp office jet j4550 all in one printer-oj4550_1.png

  5. Click Add a local printer
    hp office jet j4550 all in one printer-oj4550_2.png

  6. Choose Use an existing port (LPT1), click Next
    hp office jet j4550 all in one printer-oj4550_3.png
  7. Choose HP on the left pane and HP Officejet J4500 series on the right pane
    hp office jet j4550 all in one printer-oj4550_4.png
  8. Click Next and follow the instructions. Connect the printer to computer only when setup asks you to do so, not before
It should work now.

Kari
My System SpecsSystem Spec
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 hp office jet j4550 all in one printer problems?



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