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Windows 7: hp office jet j4550 all in one printer


14 Feb 2010   #1

windows 7
 
 
hp office jet j4550 all in one printer

i have a hp office jet j4550 all in one printer that,s four months old it worked great with vista but will not work with windows 7 i have been to the hp site and downloaded the updates that supposedly fix it but it still does,nt work can anybody help me please



thanks


My System SpecsSystem Spec
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14 Feb 2010   #2

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro with Media Center
 
 

Hello Pedink, welcome to the Seven Forums.

Here's something you could try:


  1. Disconnect your printer from computer
  2. Uninstall all HP OfficeJet drivers and software you have installed on your Windows 7 machine
  3. Open Start > Devices and Printers
  4. Click Add a printer
    Name:  OJ4550_1.PNG
Views: 7
Size:  61.0 KB

  5. Click Add a local printer
    Name:  OJ4550_2.PNG
Views: 33
Size:  51.4 KB

  6. Choose Use an existing port (LPT1), click Next
    Name:  OJ4550_3.PNG
Views: 16
Size:  48.7 KB
  7. Choose HP on the left pane and HP Officejet J4500 series on the right pane
    Name:  OJ4550_4.PNG
Views: 106
Size:  61.6 KB
  8. Click Next and follow the instructions. Connect the printer to computer only when setup asks you to do so, not before
It should work now.

Kari


My System SpecsSystem Spec
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 hp office jet j4550 all in one printer




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