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Windows 7: Windows 7 Trouble Connecting With Comcast

16 Feb 2010   #1

Windows 7
 
 
Windows 7 Trouble Connecting With Comcast

A few days ago i decided to upgrade to Windows 7 64 bit from Windows Home 32 Bit.

The installation went well with no problems at all, the problem began as soon as i tried to get online. I have cable internet with Comcast, when I open the hardware manager i see my network card that i had with Vista, which it seems to be working fine and an extra item under Other Devices "Ethernet Controller" with an exclamation mark on it.

I upgraded the drivers for the network card, the motherboard and still shows as troubled. I have disabled it also and when i do that i get another message to plug an ethernet cable which i have made sure plenty of times that it is.

Anyone has heard of this problem before? I would really appreciate any help that you may have. I am enclosing the ss of the device manager and the windows for both items.

Please feel free to ask any questions and I will try to answer them.



Attached Thumbnails
Windows 7 Trouble Connecting With Comcast-controller.png  
My System SpecsSystem Spec
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16 Feb 2010   #2
aem

Windows 7 Ultimate 64Bit
 
 

Can you supply the details in step 3, the device you would have checked is the one with the yellow exclamation mark.

Driver selection for your Hardware devices.
My System SpecsSystem Spec
16 Feb 2010   #3

Windows 7
 
 

sadly I am at work atm, I will get you this information as soon as possible.
My System SpecsSystem Spec
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16 Feb 2010   #4
aem

Windows 7 Ultimate 64Bit
 
 

Just for the record, I wasn't able to find Windows 7 drivers for the XPS 720 desktop. Here are the Vista 64Bit. Have you tried the Vista 64bit driver?

Was the Broadcom - Driver what you downloaded and update with?
Windows 7 Trouble Connecting With Comcast-noname.jpg


My System SpecsSystem Spec
16 Feb 2010   #5

Windows 7
 
 

ok i managed to get a hold of what the detail says on the item:

PCI\VEN_1317&DEB_0985&SUBSYS_05741317&REV_11

---------- Post added at 07:27 PM ---------- Previous post was at 07:25 PM ----------

yeah i installed that one too
My System SpecsSystem Spec
16 Feb 2010   #6
aem

Windows 7 Ultimate 64Bit
 
 

The bloody Manufacturer's website is for sale...how do download the drivers for it

I googled "PCI\VEN_1317&DEV_0985", and everysite comes up with details but then when you go to download, it gives you scan utilties etc....

You're gonna have to try your luck i'm afraid.
My System SpecsSystem Spec
17 Feb 2010   #7

Windows 7
 
 

ok so i managed to find what it was wrong with it. I am sure you folks will laugh at it. After installing tons of "drivers" last night, i decided to start all over again but this time, i removed my network card which was a "Lynksys" and was not listed on the Device Manager, and plugged the cable to the mobo ethernet plug and BAM it found it, patched it and was able to get online right away.

Thank you very much for your help.
My System SpecsSystem Spec
17 Feb 2010   #8
aem

Windows 7 Ultimate 64Bit
 
 

You mean you build Windows 7 with the device attached? you still should be able to install drivers for it?
My System SpecsSystem Spec
18 Feb 2010   #9

Windows 7
 
 

yes the item was attached when i did it. I think the big problem was that i was not seeing the Lynksys card on the device manager at all, so I could not upload the new driver for it. Probably if i installed it now i am sure it would see it.
My System SpecsSystem Spec
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 Windows 7 Trouble Connecting With Comcast




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