Solved Xbox 360 PC wireless gaming Receiver

mossflower · Feb 19, 2010

My OS: Windows 7 Ultimate 64bit
Problem:
When I plug in the xbox 360 wireless receiver the drivers will not load. The light on the device turns on and windows recognizes it as an Unkown USB device.

I have tried loading the drivers straight from M$ and have tried manually installing them. I get an error stating that windows found the driver but could not install it.
I have also installed the device onto an xp machine and it works perfectly
the package itself does state that it is windows 7 compatable as does the manufacture's website
I have also seen screen shots of the device working, on a windows 7 ultimate 32bit os but not a 64 bit.

At this point I'm thinking it might be because im running 64 and not 32bit...and if thats the case would be better to dual boot with a 32 bit system or ubuntu???

any help of guidance will be greatly appreciated!!

Thank You,
Mossflower

WalkerA WinTeam · Feb 19, 2010

Hi mossflower,

Try the instructions I found here: Wireless Xbox 360 Controller Receiver For Windows Not Detecting/Working

http://www.dealextreme.com/forums/Forums.dx/Forum.31881~threadid.504450

Right click on Computer
Go to Properties
Click on Device Manager
Right click on the Unidentified Device
Go to Properties
Go to the Drive tab
Click on Update Driver…
Browse my computer for driver software
Let me pick from a list of device drivers on my computer
Windows Common Controller for Window Class
Xbox 360 Wireless Receiver for Windows Version: 2.1.0.1349 [8/13/2009]
Update Driver Warning
Click Yes

Let me know if that helps at all. Good luck!

Cheers,

Walker
Windows Outreach Team

Dark Nova Gamer · Feb 19, 2010

You could try uninstalling any form of drivers it installed for it, in the device manager, then restart, plug it in, and check windows update. I know when you plug a wired Xbox 360 controller into a Vista machine it requires you to install updates from Windows Update before you can use it.

mossflower · Feb 19, 2010

Hey walker thanks for the idea!! I will try that as soon as I get home, thats something I havne't tried yet!

and dark nova I tried that already...but I do greatly appretiate the advice. I really am at a loss here.

mossflower · Feb 19, 2010

Walker,
I LOVE YOU!!!!!!!!!!!!!!!!!!!!!!!
That worked perfectly!! who would have thought that m$ actually fixed that function of windows. I remember using that back in win 95 days and it never used to work! now it works perfectly!! I can't thank you enough!!!

WalkerA WinTeam · Feb 20, 2010

Haha you're welcome mossflower, I'm glad I could help. Please let us know if there's anything else we can do for you in the future!

Cheers,

Walker
Windows Outreach Team

asbanoglou · Apr 20, 2010

i do all the steps that you say guys but on my drivers list i dont have wireless reciever "driver version etc: only one choice i have with the name microsoft wireless reciver and no date or diver version

a also the first time that i did your steps wokred but after somhours i turn on my gamepad and couldnt connect with the reciver.after unistal etc came up this problem

windrider · May 16, 2010

WalkerA WinTeam said:
Hi mossflower,

Try the instructions I found here: Wireless Xbox 360 Controller Receiver For Windows Not Detecting/Working

http://www.dealextreme.com/forums/Forums.dx/Forum.31881~threadid.504450

Right click on Computer
Go to Properties
Click on Device Manager
Right click on the Unidentified Device
Go to Properties
Go to the Drive tab
Click on Update Driver…
Browse my computer for driver software
Let me pick from a list of device drivers on my computer
Windows Common Controller for Window Class
Xbox 360 Wireless Receiver for Windows Version: 2.1.0.1349 [8/13/2009]
Update Driver Warning
Click Yes

Click to expand...

Let me know if that helps at all. Good luck!

Cheers,

Walker
Windows Outreach Team

Thank you very much Walker.

This worked great for me. I was starting to wonder why I purchased the Xbox 360 Wireless controller.
Now I am happy.

WalkerA WinTeam · May 17, 2010

asbanoglou said:
i do all the steps that you say guys but on my drivers list i dont have wireless reciever "driver version etc: only one choice i have with the name microsoft wireless reciver and no date or diver version a also the first time that i did your steps wokred but after somhours i turn on my gamepad and couldnt connect with the reciver.after unistal etc came up this problem

Hi asbanoglou,

Sorry I missed your post before - what happens on that screen when you select "Xbox 360 Wireless Receiver for Windows Version: 2.1.0.1349 [8/13/2009]" and click Next to proceed setting up the controller?

Cheers,

Walker
Windows Outreach Team

EDIT: @windrider, glad I could help! Enjoy gaming w/ your controller

ramborage · Jun 7, 2010

i tried all of that and what happens is that it will connect when its up close but it takes quite a few times to even connect to it, and when it does if i move the controller 2 feet away, the controller disconnects. i have no idea what to do to fix this

WalkerA WinTeam · Jun 8, 2010

Hi ramborage,

It would help if you filled out your System Specs a bit more...

Also, range issues are often a hardware issue with the controller or receiver - is the device in good condition?

Cheers,

Walker
Windows Outreach Team

ramborage · Jun 9, 2010

what do you need in the system specs and i will look them up for you,its brand new, i just bought it a couple of days ago

smarteyeball · Jun 9, 2010

Where do you have the receiver attached?

Front of the case or rear?

It could be a 'line of sight issue', or interference from other wireless devices etc

WalkerA WinTeam · Jun 9, 2010

ramborage said:
what do you need in the system specs and i will look them up for you,its brand new, i just bought it a couple of days ago

Most essential are your Windows version (XP, Vista, 7, etc.), edition (Home Premium, Professional, etc.), and bit size (x86/32-bit, or x64/64-bit). But please see this post for instructions on retrieving the rest.

Walker
Windows Outreach Team

p3ibol · Jun 17, 2010

what means "Right click on Computer"??

WalkerA WinTeam · Jun 17, 2010

Cheers,

Walker
Windows Outreach Team

Caustin · Jul 7, 2010

WalkerA WinTeam said:
Hi mossflower,

Try the instructions I found here: Wireless Xbox 360 Controller Receiver For Windows Not Detecting/Working

http://www.dealextreme.com/forums/Forums.dx/Forum.31881~threadid.504450

Right click on Computer
Go to Properties
Click on Device Manager
Right click on the Unidentified Device
Go to Properties
Go to the Drive tab
Click on Update Driver…
Browse my computer for driver software
Let me pick from a list of device drivers on my computer
Windows Common Controller for Window Class
Xbox 360 Wireless Receiver for Windows Version: 2.1.0.1349 [8/13/2009]
Update Driver Warning
Click Yes

Click to expand...

Let me know if that helps at all. Good luck!

Cheers,

Walker
Windows Outreach Team

Thanks a lot man worked like a charm, I made an account on this website just to tell express my appreciation. Again, thanks.

WalkerA WinTeam · Jul 8, 2010

Sure thing Caustin, welcome to SevenForums! We are happy to help with any Win7 issues you may experience in the future.

ramborage & p3ibol, did you fix your controller issues? Let us know if you need more assistance.

Cheers,

Walker
Windows Outreach Team

ramborage · Jul 10, 2010

its still not working, i unplugged all the other things i had plugged in and just had that in there and it still only would connect for maybe a foot or two. btw i have windows 7 home premium x64

windrider · Jul 11, 2010

I would check out the causes and solutions in the thread below, even though it is talking about the console and not pc.
Last solution is too contact support and perhaps return the controller

Code:

http://support.xbox.com/support/en/us/nxe/kb.aspx?ID=911111&lcid=1033&category=hardware

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